Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Rosemary Killian
He was the best that i ever dealt with in mortgage.Alway in touch no what he is doing. The best ever for me. Thanks Dennis i would definitely use him on my next loan.
Delores Taylor
Nicholas must work all the time. Rocket Mortgage is lucky to have such a dedicated person on their team. Thank you Nicholas for the way you patiently held our hand through the whole process.
Vicki Barber
Excellent interpersonal skills, professional, efficient, kind, knowledgeable, responsive. Jeff is an excellent representative for Rocket Mortgage.
Justin Van Tassel
This is the 2nd time I have worked with Aubrey while purchasing investment properties with financing through Rocket Mortgage. She is always on top of what needs to be completed, is readily available when needed, and has educated me along the way. I would highly recommend her to anyone looking to secure a home loan!
Samuel Cummings
Loan process was great. Even when the appraisal didn't yield the expected results, the Rocket Mortgage team still worked with the numbers to make sure we got the best outcome. Using the app and online portal was very user-friendly. I would definitely recommend them to all!
Wes Alvarez
Bob was very professional and walked me through each step of the process very patiently. He gave me peace about my decision to use Rocket Mortgage.
Peter Favre
I called Jon on the phone, a very concerned and somewhat afraid man 75 years old, who needed advice on what it would mean to my wife and I to refinance our current mortgage. In this age we live in I needed assurance that this would be the best means for us to rid ourselves of a high mortgage payment and high interest rate credit card debt This, what had seemed to me, an impossible task was ...I called Jon on the phone, a very concerned and somewhat afraid man 75 years old, who needed advice on what it would mean to my wife and I to refinance our current mortgage. In this age we live in I needed assurance that this would be the best means for us to rid ourselves of a high mortgage payment and high interest rate credit card debt This, what had seemed to me, an impossible task was handled quickly and easily by Jon. Jon, through a series of phone calls and emails was able to assure me that refinancing through Rocket Mortgage would give us the ability to not only take advantage of a lower interest rate mortgage but would also give us the ability to pay off 1/3 of our credit card debt. The rest of the process, after countless inquiries by yours truly, was straight forward and ever so easy. This I will say about Jon. He is knowledgeable, kind, patient, easy going, not afraid to go to his supervisor for any additional help to make our refinance possible. Jon, is the fellow to go to. He earned a 5 star salute.Read MoreRead Less
Jaime Navarrete
Thank you Gregory for helping me with the process. You were very informative and professional.
Renee Baird
Very personable and professional. I appreciate the upfront honesty, without fluff. Everything went smooth and fast! Thanks for everything A+ experience!
Tami Williams
My experience with Nick was very comforting. When I started the process I began to see negative info on Rocket Mortgage. So I chatted with him and every negative remark, he came back with a positive note on that situation. He understood that I was a little nervous and concerned especially when I had to put a deposit down, I felt like they were taking my money, but he explained it completely ...My experience with Nick was very comforting. When I started the process I began to see negative info on Rocket Mortgage. So I chatted with him and every negative remark, he came back with a positive note on that situation. He understood that I was a little nervous and concerned especially when I had to put a deposit down, I felt like they were taking my money, but he explained it completely and it all worked out. To this day if I had a problem, I would reach out to him, because I believe in him!
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