Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Becky Goddard
Stephen is very proficient at what he does. He always checked in, reported the rates to me while I was trying to decide when to lock in. This was the easiest mortgage I have ever received. I love Rocket Mortgage's portal...the ability to sign the forms online and upload documents to my portal. Great experience! Thanks Stephen!!
Betty McLean
Exceptional service! Kristen was very knowledgeable and made the process so easy!
Nathaniel Gibson
Great communication skills 5
Jamal Nasr
Nikki is professional, informative, and very customer friendly.
Glo Flores
Sandra is very patient, always willing to listen & to help. She always gave us a quick response to our question. She help us step by step on the on line processing of the loan.
Travis Crosland
Very friendly, easy to talk to and work with. Was there for me, like a neighbor doing me a favor. Chris worked around me schedule and needs.
Marian Grant
Natalie Lang was very professional as well as pleasant. She was very knowledgeable and addressed all my concerns.She was very efficient,and kept me well informed in the processing of my mortgage.Natalie made my experience quick,smooth and easy.I would highly recommend her to my family and friends.


Barry Bloch
Knowledgeable on all things mortgage related. Prompt response to all questions. Most enjoyable to work with.
Jason Nota
Andrew made our refinance go through smoothly and was there with any questions we might have had. He made everything clear to us and we were pleased with his services.
Shar Barr
Neal is a highly professional, extremely knowledgeable, and very personable Rocket Mortgage team member who goes out of his way to assist his clients through every step of the mortgage process. He listens and advocates for his clients. I would not hesitate to recommend Neal Brown for any mortgage loan needs. He is a true asset to Rocket Mortgage.

Thank you Neal for the exceptional customer service ...Neal is a highly professional, extremely knowledgeable, and very personable Rocket Mortgage team member who goes out of his way to assist his clients through every step of the mortgage process. He listens and advocates for his clients. I would not hesitate to recommend Neal Brown for any mortgage loan needs. He is a true asset to Rocket Mortgage.

Thank you Neal for the exceptional customer service you provided from day one. You are one of a kind! Hope you get that well-deserved promotion.

Sharlene MartinRead MoreRead Less