Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Chris Kapeghian
Andrew was very responsive and efficients in all my dealings with him.

The process was much less painful that I had expected and Andrew and everyone he put me in contact with was very friendly, helpful and professional.

I would not hesitate to recommend Andrew to friends and family thinking of refinancing a home.
Alyse Hill
Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our ...Chris was amazing! This was one of the best customer service experiences I have had with any company ever. He called me within a fifteen minutes of submitting my original request for information on refinancing. He was always available to answer questions and worked around my husbands and my schedules to set up phone calls at times which were convenient for us. We were able to easily refinance our home to remove our PMI and pull money out and now I will be getting the bathroom and backyard of my dreams.Read MoreRead Less
Kerri Lobb-Haffner

Dom was persistent and knowledgable.
Kathy Martinez Vale
Melanie is so good at her job. She was answering my questions before I asked them. She's happy and friendly too. Thank you!!
Sherrie Harris
Dom is a no nonsense loan facilitator. He is specific in his steps & works hard on behalf of his clients!! Dom has now facilitated 2 loans for us.
Justine Kilsby
Fantastic beginning to end - even when I was pestering him with questions that were properly directed elsewhere :) couldn't have asked for a better experience.
Andrea Squiers
Eliz was very helpful from the beginning of the loan until the end. She explained each part of the loan and collected all the information that was needed.
Rita James
Patrick, was wonderful he called be checked on me through out my entire process. I look forward to working with him again on getting a house.
Todd Reeve
Andrew responded to my on line questions superfast. At times I would see the time in the AM "Chicago time" and ask myself " Dose the man ever sleep" Close in just a little over a month. Wow again
Mark Hasley
I met Don via telephone when I answered a mailed advertisement. In just a few minutes we were well acquainted and very quickly I became a client. He was straightforward and clear with all of his answers; allowed me to ask whatever questions I had; and guided me through the computer processes with skill and friendliness. He was knowledgeable, professional, courteous and pleasant. I was ...I met Don via telephone when I answered a mailed advertisement. In just a few minutes we were well acquainted and very quickly I became a client. He was straightforward and clear with all of his answers; allowed me to ask whatever questions I had; and guided me through the computer processes with skill and friendliness. He was knowledgeable, professional, courteous and pleasant. I was impressed and would readily refer any of my family or friends to him. Thank you, Don. It was a pleasure.Read MoreRead Less