Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mohammed Fawaz
Great experience. Very very quick to answer any and all questions. Would definitely refer friends and family to work with Alaa
Cheryl Lake
Brett was great to work with, he was extremely helpful with the application process and made my refi so simple. I would definitely work with him again and refer him to any friends.
Chai HookahLounge
Professional and honest knows what his talking about when it comes to refinancing & mortgages,i totally recommend Alex %100.
Ken Nations
Aubrey was very professional in our communications and made sure to answer any and all questions I had, even if it meant calling me back later with the answer. There was never any doubt what was happening with the loan process or the direction it was headed. Her personality was wonderful and a delight to work with through this process. She is definitely an asset!
Zaher Beydoun
Mr. Makki was professional, courteous, and efficient when handling my refinance. I highly recommend calling him for anything mortgage related as he made this process very easy and stress free!
Hass Makki
Made my experience very simple and clarified everything I didn't understand.

Thanks
Lynette Schneider
My experience with Jeffrey and his entire team was one that I will never forget. He was the most personable and professional I have ever worked with. He walked me through every step of the way and if I had a question and had to give him a call, even after his normal hours, he always returned my call within minutes! I strongly suggest anyone that is thinking about a refinance, to call Jeffrey. ...My experience with Jeffrey and his entire team was one that I will never forget. He was the most personable and professional I have ever worked with. He walked me through every step of the way and if I had a question and had to give him a call, even after his normal hours, he always returned my call within minutes! I strongly suggest anyone that is thinking about a refinance, to call Jeffrey. I assure you that you will not be disappointed.Read MoreRead Less
Michael Gilman
I want to thank Gregory for not only being quick, but for sticking to the time line that he originally promised. After being dragged around by another financier (BoA) for several months, it was refreshing to work with someone who kept their word. Thank You Gregory.

Mike & Karen Gilman
Mercedes Noble
We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality.

We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our ...We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality.

We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our information to process our pre-approval for the offer. He immediately followed up with necessary requirements for completing the mortgage application. Whenever we had a question, Alex responded within MINUTES by email or phone. His work ethic is remarkable!

Alex was also vigilant to protect our interests. Imagine our surprise when he called to state he was monitoring interest rates and was able to get us a rate that was lower! It might not seem like much but over the life of the loan, that really adds up. We were extremely impressed that he listened to us and looked out for our interests.

Moreover, when deliberating mortgage options, he was brutally honest about which options would and would not work for us AND backed up his suggestions with detail payment information and amortization schedules. Ultimately we made the decision that best fit our situation but Alex was helpful in making that decision seamless.

We absolutely recommend Alex DeVries at Rocket Mortgage. You will not be disappointed in the service you receive! Read MoreRead Less
Charles Anderson
Marc was fast to respond and quick to get us what we needed to move forward. We closed quickly and saved 85K by reducing our interest rate and our term.