Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Cory Jernberg
Aubrey was very thorough about making sure I was taken care of and that the many steps of buying my home was done correctly. She was easy to get a hold of at almost anytime that I may have needed her advice or had a question. Thanks Aubrey!
Laura Schulenberg
Working with Joshua was so pleasant. We had all of our questions answered before we asked. He is very knowledgeable, friendly, and professional. Rocket Mortgage was exceptional, and we highly recommend the company!!
Mehari Hailu
I am so happy to worked with james .
Brent Jacobs
I refinanced my mortgage last year through Simon and the process was so incredibly easy. Simon was very friendly to work with, listened to my needs, and gave me the solution that improved my financial situation and put me in a mortgage that will save me thousands during the life of my loan. I would recommend Simon for anyone looking for a new home, refinance, investment property, or just to ...I refinanced my mortgage last year through Simon and the process was so incredibly easy. Simon was very friendly to work with, listened to my needs, and gave me the solution that improved my financial situation and put me in a mortgage that will save me thousands during the life of my loan. I would recommend Simon for anyone looking for a new home, refinance, investment property, or just to review their current mortgage for opportunities. Read MoreRead Less
Sam Mayer
Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced.

I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael,...Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced.

I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael, and everyone along the way, down through the Notary Ann who helped us sign and close, was fast, friendly, professional, and stress-free! I won't ever seek any lender other the Rocket Mortgage for my home mortgage needs.

Consider this timeline! It's April 12th and I'm thinking about a better mortgage rate, consolidating debt and getting cash out. I input some information into a lender-finding app and here comes 3 or 4 ready to go. One stands out from the rest, then I get the call from Anna...the outstander. By April 14th, Michael is on me with what he needs to make it all work. I work with him and in no time flat he has me at closing. A great rate, total debt-consolidation and cash out, all happened in 21 days, a mere 3 weeks from the thought to fruition. We closed on May 3rd. Mind blown!!!

Kudos, Anna and all the Rocket Mortgage angels!Read MoreRead Less
Randy Hayes
This was my first home buying experience and Scott not only went above and beyond what I expected but he went above and beyond what anybody would be able to get out of a brick and mortar bank or credit union. I was nervous dealing with Rocket Mortgage as its all done online but they had the best interest rate by far and this guy readily answered emails that I sent late at night and was available ...This was my first home buying experience and Scott not only went above and beyond what I expected but he went above and beyond what anybody would be able to get out of a brick and mortar bank or credit union. I was nervous dealing with Rocket Mortgage as its all done online but they had the best interest rate by far and this guy readily answered emails that I sent late at night and was available on the phone every time I needed to call. No joke, I border line harassed this guy with all the questions i had. At one point I needed to change the type of loan I was getting and he had it up and running in no time. Scott went out of his way to stay in contact with me even after the loan was closed just to check up and make sure everything was still good. To say the least, I couldn't have hoped for a better expexperience. Read MoreRead Less
Rene Lamourt
Scott went above and beyond with his help. We are very satisfied with his professionalism.
Half Sack
Did a great job. My refi was not the easiest to get done and they did it. Thank you!!!
Andrew Miller
We had such a great experience dealing with Amie. She helped and walked us through with every aspect of refinancing our home. Even when we moved on to other loan specialists we still were able to call Amie to get questions answered. She completely understands customer care, which is extremely important to me, which made this whole process a breeze. I could not imagine calling anyone else if we ...We had such a great experience dealing with Amie. She helped and walked us through with every aspect of refinancing our home. Even when we moved on to other loan specialists we still were able to call Amie to get questions answered. She completely understands customer care, which is extremely important to me, which made this whole process a breeze. I could not imagine calling anyone else if we were to ever refi or buy another house!Read MoreRead Less
Nancy Brubaker
John was extremely helpful when we purchased a second property. Where others were afraid to help because it involved a lot of acreage, John stepped in and made it happen. He saw the whole picture and helped make our dreams come true!