Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Julie Perrill
Ellen was awesome. She was very professional & knowledgeable & made my entire loan process the best I have ever experienced. I highly recommend her to help you. She rocks!!
Joe Scabis
jason was very professional and timely in his responses
Chris Jurkiewicz
Ryan was extremely helpful throughout the process. He kept me informed on a regular basis on what the status was on my loan. He was very quick to respond on any question or call I made to him. I have already recommended him to 2 other people that have worked with him.
Donna Martinez
Aimee is a Rock Star! Every time I spoke with her she made me feel like I was the most important part of her day.
Jeff Siegel
Jill Patel is the reason we've twice gone back to Rocket Mortgage to refinance our mortgage. She's exceedingly pleasant explains everything clearly and is totally focused on client satisfaction. Jill could teach a Master's Class on how to keep a client for life.
Joe Reardon
Professional, knowledgeable, courteous, and personable. Jill listened to my situation, needs, and wants to get me the best loan.
Omar Avendano
Working with Amie on my second mortgage in a year. After having a great experience during our first relocation, I knew that Amie was the right fit for our second move. She is extremely easy to get a hold of and is very helpful and knowledgeable from start to finish. I would recommend Amie to anyone looking to buy a home.
Mary Churchill
Quick to respond and very helpful
Patricia Jolls-Rieger
The last refinancing that I went through was a nightmare - and then Cass appeared from Rocket Mortgage. I relayed my bad experience to him and throughout this process with Rocket Mortgage, Cass was very understanding and patient. He explained everything in detail and if I had a question about anything he was more than willing to give me his time. I was able to contact him throughout this process ...The last refinancing that I went through was a nightmare - and then Cass appeared from Rocket Mortgage. I relayed my bad experience to him and throughout this process with Rocket Mortgage, Cass was very understanding and patient. He explained everything in detail and if I had a question about anything he was more than willing to give me his time. I was able to contact him throughout this process as he even answered my "stupid" questions. Which, by the way, he didn't think was stupid and answered them in a very professional manner in a way that I could understand. Cass treated me with the utmost respect no matter how many times I would call him. At the end, the closing, which by the way was the fastest I ever experienced, the numbers he had told me from the beginning had not changed and stayed true to the end. I cannot thank this man enough as he saved me money which will take me through my retirement without the larger monthly payment that I was facing. I would definitely recommend this man (Cass) as well as the Company he represents (Rocket Mortgage) to anyone who is interested in bettering their financial situation. I would give Cass a "10" star rating. Thank you Cass!!!Read MoreRead Less
Keith Coulter
Worked with Amie starting December of 2015.. Found our house gave her a call and closed in 33 days.. Seamless,quick and the service was second to none.. If your looking for great customer service for a mortgage Amie is the one to call..