Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Hillary Hodges
Adam was on top of our process form day 1. He made sure we received communications at every step and our Rocket Mortgage site was kept up to date all the time. The information conveyed was presented in a fashion that was clear and concise and Adam always made sure we had all of our questions answered. I especially appreciated that the entire Rocket Mortgage team had all the details I needed so if...Adam was on top of our process form day 1. He made sure we received communications at every step and our Rocket Mortgage site was kept up to date all the time. The information conveyed was presented in a fashion that was clear and concise and Adam always made sure we had all of our questions answered. I especially appreciated that the entire Rocket Mortgage team had all the details I needed so if I called anyone that I talked to knew what I needed and the right answers. The entire team was professional and a high caliber group. I felt at ease through out the loan process and they had answers before I even knew what questions to ask. Thank you for having the best team going!Read MoreRead Less
Greg Kotler
Nik was great! Pure and simple- he explained everything to me in lay mans terms, which I appreciated greatly as a first time buyer.
He is professional and did for me what I thought could never happen!
I wouldn't hesitate to refer Nik to anyone. In fact I look forward to doing business with him again soon.
Derrick Smith
Rick was very knowledgeable and help me out anything that I have a question on great guy and really knows his stuff.
Mark Leonard
Charlene is the best! From start to finish she kept me well informed and kept things moving along very quickly. She always has my back and will be open and honest! I love doing business with her! Thanks Charlene! You are the best!
Kathy Foor
Leena was awesome,She was so helpful & caring so that we got all the information we needed to get the right loan for us. No pressure tactics at all. I think we worked well together to get done what was needed to save money & made us happy . Thank you Leena!
Keri Teach
Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got ...Joe was our initial contact person at Rocket Mortgage. He took all our information and despite some of the real estates which have a lower than normal market value on our house he asked what we thought our house should be valued at. We thought it much higher and he took us at our word. Several real estate websites showed a higher market value so based on that and our current credit scores he got all our information together and submitted everything to their processing team. Joe was very friendly, very professional, and was a great help on getting us started on the short journey to refinancing our home. We were signing closing papers just 31 days later. They estimated up to 45 days for everything to come together for the loan to close. I have no doubt that he ensured everyone we talked to was up to speed so that we didn't experience any lag time or frustration. From start to end the whole process was very smooth. If we had to do it all over again we would definitely choose Rocket Mortgage. They definitely get a top score from us. We look forward to a long and happy relationship with Rocket Mortgage. Thank you for all your help Joe!Read MoreRead Less
Mary Cass
Eman Essa was an excellent person to help us navigate our home refinance with Rocket Mortgage! She was always courteous, helpful and she really took the time to answer all of our questions..and we had many! We could tell immediately that she cared about us in a personal way. And she gave us her best in every area! She helped make this an excellent experience for us...we are so pleased! Mary ...Eman Essa was an excellent person to help us navigate our home refinance with Rocket Mortgage! She was always courteous, helpful and she really took the time to answer all of our questions..and we had many! We could tell immediately that she cared about us in a personal way. And she gave us her best in every area! She helped make this an excellent experience for us...we are so pleased! Mary Rose CassRead MoreRead Less
Hung Nguyen
Had great experience working with Murad.
Kevin Scobey
My experience with Rocket Mortgage was excellent. Jocelyn had my information processed and I closed in two weeks. She helped me decided which loan option was best for me and saved me lots of money of the long run with my loan.
Tyler Wehner
Dan made this process simple. He was knowledgeable, professional, and friendly. I really felt that he had my best interest in mind. The process went smooth from start to finish and Dan was there every step of the way to make sure it did. I would highly recommend Dan