Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jeff Siegel
Jill Patel is the reason we've twice gone back to Rocket Mortgage to refinance our mortgage. She's exceedingly pleasant explains everything clearly and is totally focused on client satisfaction. Jill could teach a Master's Class on how to keep a client for life.
Joe Reardon
Professional, knowledgeable, courteous, and personable. Jill listened to my situation, needs, and wants to get me the best loan.
Omar Avendano
Working with Amie on my second mortgage in a year. After having a great experience during our first relocation, I knew that Amie was the right fit for our second move. She is extremely easy to get a hold of and is very helpful and knowledgeable from start to finish. I would recommend Amie to anyone looking to buy a home.
Mary Churchill
Quick to respond and very helpful
Patricia Jolls-Rieger
The last refinancing that I went through was a nightmare - and then Cass appeared from Rocket Mortgage. I relayed my bad experience to him and throughout this process with Rocket Mortgage, Cass was very understanding and patient. He explained everything in detail and if I had a question about anything he was more than willing to give me his time. I was able to contact him throughout this process ...The last refinancing that I went through was a nightmare - and then Cass appeared from Rocket Mortgage. I relayed my bad experience to him and throughout this process with Rocket Mortgage, Cass was very understanding and patient. He explained everything in detail and if I had a question about anything he was more than willing to give me his time. I was able to contact him throughout this process as he even answered my "stupid" questions. Which, by the way, he didn't think was stupid and answered them in a very professional manner in a way that I could understand. Cass treated me with the utmost respect no matter how many times I would call him. At the end, the closing, which by the way was the fastest I ever experienced, the numbers he had told me from the beginning had not changed and stayed true to the end. I cannot thank this man enough as he saved me money which will take me through my retirement without the larger monthly payment that I was facing. I would definitely recommend this man (Cass) as well as the Company he represents (Rocket Mortgage) to anyone who is interested in bettering their financial situation. I would give Cass a "10" star rating. Thank you Cass!!!Read MoreRead Less
Keith Coulter
Worked with Amie starting December of 2015.. Found our house gave her a call and closed in 33 days.. Seamless,quick and the service was second to none.. If your looking for great customer service for a mortgage Amie is the one to call..
David Hemmerly
Jaimee and her team surpassed all my expectations! As a result, every chance I get I refer clients and friends to her for a professional, efficient, and absolutely wonderful experience. Thank you Jaimee and all your team for continuing to do an amazing job!
Mark Schmidt
Anthony was very informative, great at communicating with us. He always sent messages or called about updates throughout the refinance process, never leaving you to question what was happening. Would highly recommend Anthony to friends and family for are looking for a mortgage or refinance. Thanks again!
Tim Bates
I was referereed to Rocket Mortgage by a buddy of mine who used them several years ago. As soon as I entered my contact info on their website I received a call and immediately began working with Jill. She is awesome and made me feel as though I had known her for years. The process that Jill walked me through was all about me and my loan. She checked up on me regularly and always answered my ...I was referereed to Rocket Mortgage by a buddy of mine who used them several years ago. As soon as I entered my contact info on their website I received a call and immediately began working with Jill. She is awesome and made me feel as though I had known her for years. The process that Jill walked me through was all about me and my loan. She checked up on me regularly and always answered my questions in a timely manner and reassured me about things I felt anxious about. She made it so easy that I can't believe how quickly I was able to refinance and cut my interest rate by more than one-half! Thanks, Jill! Read MoreRead Less
Terry Pike
David was very efficient in helping us get qualified for our home loan. He go us a low rate locked in also. Thank you David for making everything run smoothly.