Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Marie Sanchez
Shane was very professional and helpful. He was able to expedite the closing of my loan sooner than expected. I was very pleased with his service and would highly recommend him!
Norm Zett
When all other financial institutions failed me, I called Rocket Mortgage and was put in touch with Brock. Once I explained my situation, he reassured me that there were great possibilities here, and that he started walking me through the process of the loan. I am impressed at his skills of client support and the knowledge he has, in order to make the process as easy as possible. He is a great ...When all other financial institutions failed me, I called Rocket Mortgage and was put in touch with Brock. Once I explained my situation, he reassured me that there were great possibilities here, and that he started walking me through the process of the loan. I am impressed at his skills of client support and the knowledge he has, in order to make the process as easy as possible. He is a great asset to the Rocket Mortgage team and as I hope to revisit Rocket Mortgage in the future, I will look for him to begin another opportunity.Read MoreRead Less
Cynthia Howe
Trevor handled the refinance of our house with ease. I was a little skeptical if we would be able to qualify for a new loan but he he was honest about what he could offer and made the whole experience worthwhile and everything happened actually a little ahead of schedule. Im one of those people that will pay a little extra for great service, in this case I didnt have to. Trevor and the Rocket ...Trevor handled the refinance of our house with ease. I was a little skeptical if we would be able to qualify for a new loan but he he was honest about what he could offer and made the whole experience worthwhile and everything happened actually a little ahead of schedule. Im one of those people that will pay a little extra for great service, in this case I didnt have to. Trevor and the Rocket Mortgage team, we want to say thank you for all your hard work and taking such good care of us.
Jerry & Cynthia HoweRead MoreRead Less
Nichole Jenks
from the first conversation with Jeremy I felt he was thorough in providing accurate information and walked me through every step. He was accessible and followed up often to be sure my questions were answered. Jeremy was my first impression of Rocket Mortgage and earned my trust and business. Thank you Jeremy.
Catherine Nguyen
Mariah is a great loan specialist. I was very sketchy at the beginning but she made me feel comfort n answered all my questions and concerns. She even went above n beyond her job to assist me because the client specialist assigned to me was not doing her job. Once again thank you for your hard work. It was a pleasure working with you.
Vinod Parthasarathy
Olivia was a great agent that assisted me with clear information, crystal clear choices, and most importantly engaged in a very positive, amenable manner. Her collaboration with me helped not only with a smooth process all the way through the loan process, but helped establish significant cost savings for me in the longer term. If all agents were as effective and efficient as Olivia, Mortgage ...Olivia was a great agent that assisted me with clear information, crystal clear choices, and most importantly engaged in a very positive, amenable manner. Her collaboration with me helped not only with a smooth process all the way through the loan process, but helped establish significant cost savings for me in the longer term. If all agents were as effective and efficient as Olivia, Mortgage would not be a scary process for anyone. Thank you Olivia!Read MoreRead Less
Irina RN
The only thing was wrong was that I asked him to change my house insurance. The lady contact him but he never called back.
Lois Greeff
Scott had a very positive manner and knew all the information. He was quick, accurate and professional.
Immediately after the death of my husband, I needed to change my mortgage to work with my lowered income. Scott understood and moved quickly. Lois Greeff
Elizabeth Sorce
Friendly, caring, efficient service!
James Brunton
Quick, efficient, prompt and personable. Small company service backed by a large company.