Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Parimal Dey
It is my great satisfaction to work with Chris Klug . He was so friendly, feeling I knew him long time. I feel why not I met him before to do all my previous loan. Pay off my all creditors I am now in peace of mind
Harlan Carey
Very professional from the get go and extremely knowledgeable
Very helpful in every way
Steve Mcknight
Robert made this refinancing procedure virtually painless. He did 98% of the work. I literally had to do nothing. Very simple, effecient, and great professional courtesy. Thank you. Steve McKnight.
Michael Bath
Incredibly responsive. Fully engaged with the process. He could not have made it easier. Dylan is a great asset to Rocket Mortgage. I would recommend him without hesitation.
Don Pinkston
Kate was wonderful to work with made the whole proses so easy
Cathy Reininger
Professional, kind, courteous, knowledgable and very thorough that's how I would describe DeAnna.
It was a joy working with her.
Evelyn D. Grimes
Simon was the reason why I decided to use Rocket Mortgage and I am so happy that he was my initial contact. From our very first conversation to our last, Simon was professional and friendly. He was able to answer all my questions and for that I shall be forever grateful. Yeah Simon!!!
Kristin Koshar
He answered my questions and checked in on a regular basis.
Judy Shroll Loughmiller
Maggie was great to work with. Really Friendly and had all of the answers that we needed. The Rocket Mortgage experience was a great one. Judy and Ron
Serghei Prasol
Knowledgeable, reliable, accountable, professional, great communication and interpersonal skills, caring for and honest with his customers, FAST!
We were first time home buyers and were a bit concerned with and afraid of the entire process. We heard some scary stories about online mortgages, etc., etc. If you work with Mark - forget about all those stories. We did have a few other people working ...Knowledgeable, reliable, accountable, professional, great communication and interpersonal skills, caring for and honest with his customers, FAST!
We were first time home buyers and were a bit concerned with and afraid of the entire process. We heard some scary stories about online mortgages, etc., etc. If you work with Mark - forget about all those stories. We did have a few other people working with us (from reputable banks) but our experience working with Mark was the best! Mark would never miss a call from me (or would give me a call back if he was busy at that time), he would answer any (ANY!) questions we would have, he explained entire process to such details that we felt we were pro's in buying a house. He assisted us throughout entire process all the way to the closing and gave whatever support we had. We had no surprises whatsoever - the entire process was transparent and Mark would explain to us all the details. In addition to all this, Mark is very professional and nice person to deal with. Another impressing point: he VERY fast! We closed the deal on time and with Mark everything worked like watches - just trust him and follow his instructions. Although we've never met him in person, we felt like we can rely on and trust him - which we did and we never felt that we want to switch the agent. Overall - we had great experience and Mark was a great pleasure to work with! If we buy our next house we will go with Mark - no questions asked!Read MoreRead Less