Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Abe Shero
Everything was as expressed to us from the beginning. No surprises is a good thing!
Mary Reams
Shane is like talking to a friend. He has an immediate warmth that puts you at ease. We have been long time Bank of America customers but when checking out interest rates I was quoted 6%. Shane responded when I contacted Lending Tree and I quickly found out that I could cut that interest in half. The web site keeps you updated on your loan status and they return calls and answer your emails ...Shane is like talking to a friend. He has an immediate warmth that puts you at ease. We have been long time Bank of America customers but when checking out interest rates I was quoted 6%. Shane responded when I contacted Lending Tree and I quickly found out that I could cut that interest in half. The web site keeps you updated on your loan status and they return calls and answer your emails in the evening and weekends!!!!! As a part time realtor I recommend them highly!!
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Emily Neiswanger-File
She was always very helpful and kept our loan process on track!
Ben Owen
Shane knows exactly how to make a mortgage work for you. Whether you need to refinance or are buying your first house his expertise in the banking and mortgage business translates to satisfied customers. He made my first home purchase feel comfortable and confident.
Hobbes Flynn
I have found Alexander to be assiduous in all aspects of the process,
especially in client communication and explanation of sometimes
opaque processes. His professionalism is simply superior. Because of his
knowledge -- and the ability to communicate same -- I would not hesitate to recommend
Rocket Mortgage to anyone, especially if the rest of the staff is even nearly as proficient as Alexander.
...I have found Alexander to be assiduous in all aspects of the process,
especially in client communication and explanation of sometimes
opaque processes. His professionalism is simply superior. Because of his
knowledge -- and the ability to communicate same -- I would not hesitate to recommend
Rocket Mortgage to anyone, especially if the rest of the staff is even nearly as proficient as Alexander.
Terence FlynnRead MoreRead Less
Kim Dickerson
We worked with Tim on a recent VA home loan. I was nervous about going with an online mortgage company. We could not believe how easy, seamless and convenient the whole process was-Tim and his team were easy to reach and always got back to us within the hour. We've never had such a stress free home buying experience and will never use anyone else.
Denise Peak
Mr. Cass is so professional, kind, and quit knowledgable of mortgages. I was so grateful that he took the time to explore refinancing my home. I recommended him to anyone looki g for mortgage help.
Jaime Ossa
Ronald made the re-financing process very simple and easy to understand for my husband and I. He was there when we needed him at all times. Thank you Ronald for all your help and making this process simple. We appreciate your business.

Sincerely,
The Ossa's
Chris Verg
Hard working and loyal mortgage guru. Will get you a great deal!!
Dave Jackson II
Shane just recently helped me refinance my house I put it off for a long time because I thought it would be a hassle but I can tell you this working with Shane made it any thing but this was one of the easiest loan transactions I have ever had mainly because of Shane and his team at Rocket Mortgage