Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Carolyn House
Samar was very helpful; so much so that our youngest son is going through the same process.
Cornelius Bynum
Paul was very professional and made everything painless. I felt he was honest and helped me get the best deal possible.
Lee Jefferson
My application through closing was very pleasant. The myq ----- (not sure of the spelling) online program is a great two way communication method. Eman returned phone calls within twenty-four hours and addressed the issue/question with knowledge. I will refer a friend/family member to Rocket Mortgage based on her courtesy and attention to details. Thanks Eman.
Ron Bowler
I cannot begin to describe how wonderful our experience was refinancing our home with Rocket Mortgage!!! The knowledge...expertise...professionalism and attentiveness from Justin was world class! The entire team and process was smooth...efficient...friendly and painless! We went from a phone call with Justin to signing the closing documents in 22 days...incredible! I work for one of the largest ...I cannot begin to describe how wonderful our experience was refinancing our home with Rocket Mortgage!!! The knowledge...expertise...professionalism and attentiveness from Justin was world class! The entire team and process was smooth...efficient...friendly and painless! We went from a phone call with Justin to signing the closing documents in 22 days...incredible! I work for one of the largest companies on the planet and I can say without question that we all could learn a lot about how to do business in the 21st century from Rocket Mortgage! I am sorry for gushing here but I wish I could actually put into words how I feel about this whole experience...the only thing I am disappointed about is there are only 5 stars to rate this team with. So with that being said...I give the Rocket Mortgage team 11 stars!!!Read MoreRead Less
Carol Wolske
The entire event from beginning to end was done efficiently and timely. Thanks again.
Brian Junious
Douglas was very knowledgeable and prompt. He delivered as promised.
Carl Pearson
great,knows her job ,very help full in keeping me informed and answering all my questions i could not have asked for a better person to handle my new loan! will highly recomend her to all my friends seeking a new loan for a home! i am very pleased and happy can not say enough about ember! thank you so much!
May Sablan
Rana called me out of the blue and offered me a lower interest which benefitted us. She worked fast and so friendly.
Raymond Runyan
As a real estate broker I am familiar with how the home refinance process can become a daunting experience for many current home owners. So, when I decided to refinance my own home I expected delays, broken promises, excuses, and unexpected surprises. Well, the only surprise I received during the entire process was how quick, smooth and professional my refi went. Darren made this an experience ...As a real estate broker I am familiar with how the home refinance process can become a daunting experience for many current home owners. So, when I decided to refinance my own home I expected delays, broken promises, excuses, and unexpected surprises. Well, the only surprise I received during the entire process was how quick, smooth and professional my refi went. Darren made this an experience that was definitely exceeded my initial expectations. I was surprised at the way he and his support staff communicated with me during the refi and am impressed by Rocket Mortgage's online system. The closing was equally impressive and their presentation package was top-notch.
One last note ...... the rate. Obviously I spoke with several other loan brokers/bankers. Not one of them was able to beat Rocket Mortgage's rate. In fact, a couple actually told me I had a great program and rate from Rocket Mortgage.
Will I recommend Darren and Rocket Mortgage to my clients? Absolutely?Read MoreRead Less
Lydia Rivera
Mario Estrada has been an excellent support from beginning to the end. He stay in top of everything and kept me inform of all the process. I comment Mario for his commitment for the client. I wish a continue success in the company.