Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Gary Mulvey
We have worked with Greg on two (2) loans now, and they both have been a great experience.
The FASTEST approval and closing on loans we have ever seen, we have opened several loans over the past 40+ years and most of them going through the process was a real headache but NOT with Greg and his team. From start to finish was quick and easy. We would highly recommend Greg and his team to anyone that ...We have worked with Greg on two (2) loans now, and they both have been a great experience.
The FASTEST approval and closing on loans we have ever seen, we have opened several loans over the past 40+ years and most of them going through the process was a real headache but NOT with Greg and his team. From start to finish was quick and easy. We would highly recommend Greg and his team to anyone that needs a loan with low rates, low closing costs and great service before, during and after. Read MoreRead Less
Matt Steiner
Very helpful and available when needed.
Angelica Sarabia Pruyn
She was responsive, professional and efficient. All of my questions were answered promptly or forwarded to the right person. I would definitely recommend her.
Frank Tinney
Alex is knowledgeable, highly competent and customer service oriented. He is exceptional in keeping open and frequent communication throughout the process. He calls often with updates and just to check in to see if the borrower has any questions or concerns. I am thoroughly pleased and appreciative of Alex's service throughout the entire process.
Achala Menon
Adam is the easiest person to work with....he patiently explains all the details, prompts us to submit our deliverables without being pushy. He lets us know the pros and cons , at the same time he respects our privacy in making decisions that is good for us
Carol Gilbert
Jeremy was very helpful. It was my first loan and I wasn't sure about the process. He was very knowledgeable and always available for questions.
Jermaine Vining
Patrick was great to work with. Very honest and promptly responded to emails.
Kevin O'Donnell
Diana was very helpful in getting my loan in such a short time. What a wonderful person to talk with about things I did not know or understand. I have been in customer service for over 30 years and I know GREAT customer service when I receive it.
Paxton Green
Answered all my questions. Professional and quick.
Steve Sullivan
Summer was extremely competent and professional throughout the process. Very conscientious and quick to reply and clarify when I had questions or need for direction. Always upbeat....you could feel her smile through the phone! Rocket Mortgage is lucky to have her as an employee. Thank you Summer.