Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Faryn Goldstein
Mark was extremely professional. He always returned phone calls within the same business day. He was always readily available to answer all of my questions and was always there to listen to my concerns.
Alison Logie
Richard and the entire Qiucken Loans team were a pleasure to deal with. Attentive, efficient and friendly.
They stayed in contact throughout the process and made it very easy to deal with all of them. I highly recommend giving Rocket Mortgage consideration if you are looking to get a mortgage loan. It really was a pleasant experience.
Ethan Steiger
Wow, what a great loan experience!
Sheri Aukamp
Mark is wonderful. Extremely quick response time and gets the job done. Great experience.
Penny Wagner
Wow! Where do I begin this review of Cass. Well, let me go back to a year ago when I made my first phone call. I told Cass about my home at the beach, my lifestyle, and why I wanted to refinance the mortgage to a lower interest rate. Cass listened and immediately drew up a plan. Then the problem, began, and it was all about me. You see, I had spoken to countless mortgage brokers who wanted to...Wow! Where do I begin this review of Cass. Well, let me go back to a year ago when I made my first phone call. I told Cass about my home at the beach, my lifestyle, and why I wanted to refinance the mortgage to a lower interest rate. Cass listened and immediately drew up a plan. Then the problem, began, and it was all about me. You see, I had spoken to countless mortgage brokers who wanted to engage you to spend money without any real chance to obtain a refinance. I bought my house high and when the market dipped, the house fell underwater. Yikes! Could Cass be for real? The market was up...? Was there a possibility I could close with a new mortgage rate? I talked myself out of continuing the discussion with Cass. I gave up. He didn't! He called me periodically to chat. He remembered the story about the book I had written. He showed genuine care, and we finally, because of Cass' persistence, closed with a new interest rate..(I'm saving thousands) Yeah for Cass, and yeah for the team at Rocket Mortgage. Read MoreRead Less
Piotr Grebski
very professional, working with you like your best friend - I would work with her again.
Kim Bailey
Sandra was very helpful and quick. This experience in getting a refi was the best and easiest experience that I have ever had. Would highly recommend Rocket Mortgage especially Sandra.
Douglas Evans
Outstanding service! He does exactly what he says he is going to do. That is very refreshing today!
Phil Englander
What can j say about Jill that hasn't been said so far? Jill is a total professional who strives to exceed her clients expectations every time! I have personally used Jill as my mortgage banker over a half dozen times. While even overseas, she was handling issues for me to ensure we closed on them and I was given what was commited to me! I just wish Jill arrived with the paperwork m,
Just so I can ...What can j say about Jill that hasn't been said so far? Jill is a total professional who strives to exceed her clients expectations every time! I have personally used Jill as my mortgage banker over a half dozen times. While even overseas, she was handling issues for me to ensure we closed on them and I was given what was commited to me! I just wish Jill arrived with the paperwork m,
Just so I can shake her hand and thank her in person each time!

If you want a professional, pros all experience with caring and understanding about your needs...use Jill Patel. If you just want a refinance, use anyone! Read MoreRead Less
Amy Tennefoss
Love, love, love Jill Patel!!! This process was so easy. No Stress or worries, she made everything go so smoothly. I was able to contact her at any time if I needed help. Loved working with her and the whole Rocket Mortgage team. I would and have already recommended her to many people!!!