Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Sheri Kline
When my husband and I decided to go with Rocket Mortgage for a refinance, Jill Patel helped to make this experience very smooth. She was very pleasant, knowledgeable, and patient. She helped to make this process go through with little to no issues at all. Jill was very clear in her explanations as to what was needed from us, which made the processing of this refinance very simple and frankly - ...When my husband and I decided to go with Rocket Mortgage for a refinance, Jill Patel helped to make this experience very smooth. She was very pleasant, knowledgeable, and patient. She helped to make this process go through with little to no issues at all. Jill was very clear in her explanations as to what was needed from us, which made the processing of this refinance very simple and frankly - quick. We would definitely utilize Rocket Mortgage again and have told our friends as well. Read MoreRead Less
Jay Tripp
Great experience with Nic. He handled all of my questions and gave great support.
Paul Sparks
I could get a hold of him and the other team members for questions. As automated as the online mortgage was (in a good way) the customer service felt very human and Kyle and Tim were big factors in that.
Skye Albert-Hall
Alyssa was very helpful, friendly, and she made the refinance process incredibly easy.
Cori Aubry
Sam was very friendly, efficient, and accommodating.
Terry Rahlfs
I don't know how the service could have been better. Quick responses, excellent follow up and the Rocket Mortgage is a great tool. I've recommended Rocket Mortgage to several people, and would not hesitate to use them again.
Joanne Harris
The entire loan process, from the first call to the final closing, was professional, understandable, and uncomplicated! Tony was always helpful whenever I had questions.
Bugaboo Milford MA
Mallory was great to work with, her team was also very knowledgeable and most importantly they know what there doing. Great experience
Mykel Freeman
Mark has made my home buying experience very smooth. He is very professional and easy to talk to. I had some issues and questions about my loan two years after my purchase and since I such a great rapport with Mark, I called him and he was able to give me great advice and suggested a great solution to the problem. Mark is a great asset to Rocket Mortgage. I honestly believe I wouldn't be ...Mark has made my home buying experience very smooth. He is very professional and easy to talk to. I had some issues and questions about my loan two years after my purchase and since I such a great rapport with Mark, I called him and he was able to give me great advice and suggested a great solution to the problem. Mark is a great asset to Rocket Mortgage. I honestly believe I wouldn't be purchasing a home if Mark wasn't involved!Read MoreRead Less
Caryl Maestas
James was very clear, and answered all my questions and concerns. Nice experience doing business with him.