Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Hass Makki
Made my experience very simple and clarified everything I didn't understand.

Thanks
Lynette Schneider
My experience with Jeffrey and his entire team was one that I will never forget. He was the most personable and professional I have ever worked with. He walked me through every step of the way and if I had a question and had to give him a call, even after his normal hours, he always returned my call within minutes! I strongly suggest anyone that is thinking about a refinance, to call Jeffrey. ...My experience with Jeffrey and his entire team was one that I will never forget. He was the most personable and professional I have ever worked with. He walked me through every step of the way and if I had a question and had to give him a call, even after his normal hours, he always returned my call within minutes! I strongly suggest anyone that is thinking about a refinance, to call Jeffrey. I assure you that you will not be disappointed.Read MoreRead Less
Michael Gilman
I want to thank Gregory for not only being quick, but for sticking to the time line that he originally promised. After being dragged around by another financier (BoA) for several months, it was refreshing to work with someone who kept their word. Thank You Gregory.

Mike & Karen Gilman
Mercedes Noble
We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality.

We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our ...We absolutely enjoyed working with Alex DeVries at Rocket Mortgage. He was super quick, extremely responsiveness, looked out for our best interests and possessed a lovely personality.

We were advised by our builder that partnering with an outside lender may lead to delayed closing due to non-responsive feedback, but Alex did not disappoint. Even at 10pm, Alex was on the phone collecting our information to process our pre-approval for the offer. He immediately followed up with necessary requirements for completing the mortgage application. Whenever we had a question, Alex responded within MINUTES by email or phone. His work ethic is remarkable!

Alex was also vigilant to protect our interests. Imagine our surprise when he called to state he was monitoring interest rates and was able to get us a rate that was lower! It might not seem like much but over the life of the loan, that really adds up. We were extremely impressed that he listened to us and looked out for our interests.

Moreover, when deliberating mortgage options, he was brutally honest about which options would and would not work for us AND backed up his suggestions with detail payment information and amortization schedules. Ultimately we made the decision that best fit our situation but Alex was helpful in making that decision seamless.

We absolutely recommend Alex DeVries at Rocket Mortgage. You will not be disappointed in the service you receive! Read MoreRead Less
Charles Anderson
Marc was fast to respond and quick to get us what we needed to move forward. We closed quickly and saved 85K by reducing our interest rate and our term.
Michael Shockley
Garth was very informative and helpful with all my questions. He worked with me on my schuldule, and put togather the numbers that are very doable. Thanks for your input Garth. Grate gob!
Desiree Schmittel-Dyer
Darren was extremely helpful with my home refinance and the VA loan process. From the first phone call through closing Darren and the Rocket Mortgage team were courteous and knowledgeable. This was easily the best experience I have had with a home loan. I would definitely recommend Rocket Mortgage in the future.
Tim Heemskerk
Darren was very professional and answered every question that I had. I would recommend him to anyone who wants to refinance. He did everything that he said he would do.
Brian Black
Rocket Mortgage was recommended to me. When I inquired on line I waited less than 15 minutes before someone called me. On day one we already had the process on it's way. James kept in constant communication with me to keep me updated. He made sure that I was very well informed every step of the way. I have already recommended Rocket Mortgage to numerous other people. I did a refinance. If the time...Rocket Mortgage was recommended to me. When I inquired on line I waited less than 15 minutes before someone called me. On day one we already had the process on it's way. James kept in constant communication with me to keep me updated. He made sure that I was very well informed every step of the way. I have already recommended Rocket Mortgage to numerous other people. I did a refinance. If the time comes to buy a new house I will go through with Rocket Mortgage to get my loan. This process was so easy and stress free. I checked with other loans companies but none of them gave as good of a deal as Rocket Mortgage did. I highly recommend using Rocket Mortgage for your new or refi loans.Read MoreRead Less
Jeanine Swygman
Patrick was a pleasure to work with. He was very personable and knowledgeable. He was very patient with all of my questions and answered them in a way I could understand. The entire process went very smoothly and quickly. He and his team were very responsive to all of my questions and issue. The service was excellent, and I would highly recommend Patrick to anyone.