Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Melody Scarbrough Menendez
Ryan was easy to deal with and was able to answer any and all questions in a timely manner. I was very surprised at how easy and fast the experience was. If we need assistance the future we will definitely contact Ryan again.
Lcdr Gaul
Tala is a credit to her Company. She is pleasant to work with and keeps you informed as to what is going on with your Loan Application. Her demeanor on the telephone is of the highest quality and it was a pleasure to speak with her.
Kathryn Basso
We were very happy with Katlyn. She delivered on every single promise she made with us on our initial phone conversation, which has never happened in a loan process before. She remained in constant contact with us through the entire loan process. Overall, we were extremely pleased with the entire experience and what we thought was going to be an annoyance, turned out to be a very stress free ...We were very happy with Katlyn. She delivered on every single promise she made with us on our initial phone conversation, which has never happened in a loan process before. She remained in constant contact with us through the entire loan process. Overall, we were extremely pleased with the entire experience and what we thought was going to be an annoyance, turned out to be a very stress free process. Read MoreRead Less
Kathy Christensen
It's been a few months since we worked with Mark, but I remember him as being so polite, knowledgeable, responsive to any or all of our questions.
Ann Seuling Clanton
He had been very helpful and answered all my question. Would recommend him.
Sheri Aronson
Clark is great! Really helped me through every step of my refi! Made the experience good. Excellent customer service! Would use him again.
Wencheng Li
Very professional and timely help.
Marcia Radcliffe
Rob Scoon was professional from the beginning of the process to the end. He was extremely helpful and made us feel valued.
Rick Coen
Ellen stayed in communication with us through the whole process, and made sure things went smoothly. When there was a bump with documentation, she got it take care of, and even compensated us for the inconvenience. I would heartily recommend working with Ellen in the future!
Erica Simcina
Patrick was prompt and knowledgeable and made beginning the loan process easy. He listened to our needs and gave us options to best fit our lifestyle.