Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Yasmin Lemus
Joshua was not only knowledgable and willing to help, but he was very professional and to the point.
Sue Knaub
I had a fantastic experience with John and my loan process with Rocket Mortgage...I have to admit I was VERY skeptical at first about doing everything online and scanning and email all of the documents but it was a very painless process and John was very knowledgeable and helpful thru the entire process! I would highly recommend John and all of the Rocket Mortgage crew...It was a very pleasant ...I had a fantastic experience with John and my loan process with Rocket Mortgage...I have to admit I was VERY skeptical at first about doing everything online and scanning and email all of the documents but it was a very painless process and John was very knowledgeable and helpful thru the entire process! I would highly recommend John and all of the Rocket Mortgage crew...It was a very pleasant experience all the way thru!Read MoreRead Less
Pam Fuchs
Very efficient and explained process clearly
Anita Palmer
Cass was fantastic to work with. Hi energy and conscientious and made us feel like he had our best interests at heart. His team was equally supportive through the entire loan process which we did start to finish in under 30 days. The Rocket Mortgage technical platform was intuitive and very easy to work with during the document submission phase of our loan. We never felt like we were out of ...Cass was fantastic to work with. Hi energy and conscientious and made us feel like he had our best interests at heart. His team was equally supportive through the entire loan process which we did start to finish in under 30 days. The Rocket Mortgage technical platform was intuitive and very easy to work with during the document submission phase of our loan. We never felt like we were out of the loop with their system. Cass' follow up during and after the loan has continued to demonstrate fantastic personal interest and customer support. We have purchased 11 homes over the years and this was hands down the best experience we have had with people and process. Congrats Cass for making Rocket Mortgage look great and to Rocket Mortgage for hiring competent, energetic customer focused people!Read MoreRead Less
Dave Ertle
Jonathon was very helpful, patient and courteous when helping us to refinance our home. I would highly recommend him to anyone looking to refinance.
Connie Mitchell
Brian walked me through everything, he told me what to expect and what to do. He was very professional and very compassionate. He explained some financial expertise with me. He gave me some tips on how to lower my other credit obligations. I felt that he went over and beyond to help me. I felt comfortable working with him and I thought right away that he was a very nice person who really cares ...Brian walked me through everything, he told me what to expect and what to do. He was very professional and very compassionate. He explained some financial expertise with me. He gave me some tips on how to lower my other credit obligations. I felt that he went over and beyond to help me. I felt comfortable working with him and I thought right away that he was a very nice person who really cares about his clients. I really enjoyed working with him he made me feel at ease, because it was a lot to take in all at once and you don't know what to expect and in the back of your mind you are worried about doing something that you may regret later or thinking that you may get tricked into doing something you didn't want to do. Brian made it seem like a cake walk. Thank you so much Brian, you are the best.Read MoreRead Less
Iosefa Leavai
As a first time home buyer, Stephen was a true blessing to work with throughout our 5 months of searching for a home. He was very prompt in answering all of our questions and providing solutions. Also, he was very proactive in maintaining the line of communication by phone and email throughout the whole process. He is definitely a valuable asset to Rocket Mortgage as I do not know if i would ...As a first time home buyer, Stephen was a true blessing to work with throughout our 5 months of searching for a home. He was very prompt in answering all of our questions and providing solutions. Also, he was very proactive in maintaining the line of communication by phone and email throughout the whole process. He is definitely a valuable asset to Rocket Mortgage as I do not know if i would have been able to maintain my sanity during the escrow process without him and it was most likely because of him that we even made it into escrow with this particular home, in which we just closed escrow on last week! Thank you Stephen for using your knowledge and experience to work hard for us from the beginning to the end! Read MoreRead Less
Sebastian Allen
Anthony was very determined to find a deal that helped me achieve some of the financial goals I have. I appreciate his ability to negotiate on my behalf and ensure that I received expediated service through the entire refinance process. He was pleasant to work with as well.
Donna Pavlovich
He explained everything and was available to answer any questions.
Mont Touthong
As first time buyers, we were unsure and intimidated by the loan process. Mark was our best resource during our home buying process and was super helpful every step of the way. He was extremely knowledgable and knew the answer to every question we threw at him. He steered us in the direction we needed to be in and made sure that we were on the right track at all times. He was also thorough when it...As first time buyers, we were unsure and intimidated by the loan process. Mark was our best resource during our home buying process and was super helpful every step of the way. He was extremely knowledgable and knew the answer to every question we threw at him. He steered us in the direction we needed to be in and made sure that we were on the right track at all times. He was also thorough when it came to informing us of exactly what Rocket Mortgage needed from us and what steps we had to take in order to secure our loan. I will recommend Mark and Rocket Mortgage to everyone I know who is thinking about purchasing a home. Read MoreRead Less