Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Dennis Stone
Excellent customer service, very friendly and very prompt.would definitely do business with again
Marie Pirelli
Moe was my first Rocket Mortgage contact. He literally walked me through the entire initial process of setting up my account - he stayed on the phone with me for well over an hour and was patient and courteous, until I understood what I was doing.
Tracey Cavanaugh
Mallory is top notch! We have tried to refiance our house numerous times but never could. Mallory helped us get over some hurdles and finally get a great interest rate that we deserve. She kept us up to date during the whole process. She went above and beyond to help us. She kept in touch with us even when the application had moved to another person. Any one would be lucky to have her knowledge ...Mallory is top notch! We have tried to refiance our house numerous times but never could. Mallory helped us get over some hurdles and finally get a great interest rate that we deserve. She kept us up to date during the whole process. She went above and beyond to help us. She kept in touch with us even when the application had moved to another person. Any one would be lucky to have her knowledge available during this process. I can't express enough gratitude towards her. Excellent experience!Read MoreRead Less
Carisia Switala
Joe is a terrific financial expert who made me feel confident doing business with Rocket Mortgage! I highly recommend him!
Price Billy
extremely attentive to my individual needs in every way , as well as accurately informing me of all the processes involved in refinancing my mortgage.... even to include time frames...making this a seamless experience....
Dawn Burch
Patrick answered my questioned very efficiently and was very friendly.
Joel Gabele
Rocket Mortgage has developed such a well-streamlined process and provided such a solid framework of professionals throughout the loan origination phases that I cannot see myself working with another institution. For me, the whole process starts off with Jill Patel. I have worked with Jill on three previous loans. Jill has always been there to answer questions before, during, and even after the...Rocket Mortgage has developed such a well-streamlined process and provided such a solid framework of professionals throughout the loan origination phases that I cannot see myself working with another institution. For me, the whole process starts off with Jill Patel. I have worked with Jill on three previous loans. Jill has always been there to answer questions before, during, and even after the loan process. She is always prompt, always professional, and always personable. She is also always checking-in throughout the process to make sure the experience is going well and that everything is in order. Her attention to client service is probably some of the best that I have experienced. I cannot see myself going to anyone else to answer my financing questions or handle my loans.

Great Job Jill!

Joel Gabele, Stow OHRead MoreRead Less
Mano Clouden
Dan was very instrumental in making sure my application was taken cared of after experiencing some delay . I was able to speak to him personally and he got back to me with info on time as promised.
Paul Aquino
Phillip made us feel so comfortable while refinancing our mortgage. It was quick and painless and we saved a lot of money! I would highly recommend Phillip Hogan and Rocket Mortgage if you are thinking about refinancing.
Kathy McLeod
Kept us informed and updated.