Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Rebecca Shaffer
Alyssa was extremely helpful in making a stressful experience a lot more relaxing. It was like chatting with a good friend. She was always available whenever I had a question and definitely reassured me that I was making a great decision. Thanks Alyssa :)
Gerald Graham
Leena was both prompt and professional in refinancing my mortgage. Her assistance made the process quick and easy. I recommend her to all my friends who are looking to refinance a home loan. I can't thank her enough.
MaryJo Wagner
Doing a refinance can get very complicated and frustrating. Dan worked very hard on making things run smoothly throughout the entire process. He was available when I needed reassurance and help on several aspects of the loan refinance. He will stand by you all the way through the process.
Maudriella Mason
I really enjoyed working with Maury. He was very knowledgeable and professional. He was able to answer any questions my husband and I had and he made this loan experience very painless.
Doug Hargett
Answered my many questions with knowledge and politness
James Mcgonagle
excellent support, prompt return info, professional response always. Made the process understandable and alleviated my concerns (many) with cordiality in explaining the details.
Randall Riffle
I have refinanced with Rocket Mortgage a couple of times. This time I was able to get a VA loan. The process went quickly and Jeremy was great at getting the process done well and in a timely manner.
Chris Chew
Mallory took the pain out of what has always been a very difficult process. She was professional and incredibly responsive, returning calls immediately. I look forward to doing business with Mallory in the near future when I down size and continue to recommend to my friends. Mallory deserves fives stars in every category!
Denease Thompson-Mack
Brian was exceptionally helpful with us in getting our home re-financed. Even when I was still kicking the tires trying to decide who to go with he was there for months prior to me finally making up my mind and taking the plunge. I'm so glad we did. Brian hung in there and was so professional and polite when we finally talked. I only wish we'd done it sooner! Glad it all worked out.
Pam Murdock Phares
Cass was very professional but, inserted personal experiences to lighten the endeavor. He was more than willing to answer questions and to coordinate his schedule to mine to make the process go smoothly for me. He walk me through every step until I felt comfortable to continue on my own. The initial phone call introduced me to a stranger but after that call, I felt like he was a friend and had my ...Cass was very professional but, inserted personal experiences to lighten the endeavor. He was more than willing to answer questions and to coordinate his schedule to mine to make the process go smoothly for me. He walk me through every step until I felt comfortable to continue on my own. The initial phone call introduced me to a stranger but after that call, I felt like he was a friend and had my best interest at heart. I would highly recommend Cass for your loan experience. Read MoreRead Less