Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Alfredo Jimenez
LA experiensa de mario nos hiso Refinanciar muy facil nuestra casa Ojala que mas clientes trabajen con el lo RECOMIENDO . EL ES #1 gracias mario
Dwayne Thompson
We are very grateful with the service from Rocket Mortgage mortgage, and everyone that help us along the way to get our mortgage ,it was an easy process start to finish, thanks to everyone that help us!!
Roy Johnson
Misty was very professional, but also friendly. She was quick to return my calls and always provided the assistance I needed.
Robert Klapmuts
Jeremy was very helpful through the whole process. I could not believe how easy and quick Rocket Mortgage application was. I have refinanced in the past and by this was the best experience in refinancing. I would recommend Jeremy to anyone who asks me about refinancing.
Mike Soroker
Mr. Hinojosa was simply wonderful and very professional in making our mortgage refinancing a perfect transaction.
Gayel Helm
Everything was great, with one exception. I told him first thing I had a card for $1,000.00 off my next loan purchased with Rocket Mortgage. It did not say "Home purchased, it said "Loan purchased," which we did. He said "They will get that info down the line." I told the next person, and the next person and the next. When it was time to close, I said I still did NOT see the $1,000.00 off. They ...Everything was great, with one exception. I told him first thing I had a card for $1,000.00 off my next loan purchased with Rocket Mortgage. It did not say "Home purchased, it said "Loan purchased," which we did. He said "They will get that info down the line." I told the next person, and the next person and the next. When it was time to close, I said I still did NOT see the $1,000.00 off. They said that was up to Sean, and sent me back to him. He said, "Too late." Then they send me another card. If you are not going to honor it, don't bother to send it. I was VERY disappointed with that, I counted on in, and everyone said they would see to it, but no one did.
Sincerely,
Bill HelmRead MoreRead Less
Alan Kautzman
Ted was awesome very knowledgeable, and very helpful. would recommend him to all my friends who are looking for a 1st mortgage or refi.
Meg Haderlie
I was very pleased with my experience with Jill. She walked me through the processes step by step. There was even a natural disaster in my area when I was suppose to be getting the appraisal and closing done so she extended everything a week so there was time to get it all done. I believe anyone who works with Jill will be very satisfied and comfortable with the procces.
Doug Vura
Steve provided quick, friendly service and answered all my questions. He is an excellent representative for Rocket Mortgage. I highly recommend anyone to ask for him when applying for a new mortgage or if they have any question about obtaining a refinance .
John Bousquet
Kory did an amazing job with our loan ... every phase was extremely organized and all expectations were exceeded by his professional approach to customer service. Thanks Kory Witt ... you were outstanding!