Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

David Lanute
Curiosity about loan rates led me to respond to a web advertisement. I just wanted basic information without having to speak with a customer rep. But, in the end, I am more than satisfied that it led to Gerald and his no pressure, informative discussions about my personal situation and options available to me for solidifying my family's financial position as a homeowner. I think our first ...Curiosity about loan rates led me to respond to a web advertisement. I just wanted basic information without having to speak with a customer rep. But, in the end, I am more than satisfied that it led to Gerald and his no pressure, informative discussions about my personal situation and options available to me for solidifying my family's financial position as a homeowner. I think our first conversation lasted 45 minutes. Never have I been so satisfied with a mortgage application and delivery. Before agreeing to the mortgage I consulted with my attorney/tax lawyer, who had helped with three previous mortgage applications. He said you may pay a quarter percent more with Rocket Mortgage, but the ease of the process will make it worthwhile and cut weeks off the waiting period for approval. He also said to feel comfortable about signing the contracts (in my home) without his presence. I couldn't feel better about the results, and I thank Gerald and his colleagues for their guidance throughout the process.
David Lanute Read MoreRead Less
Alan Eisaman
Would highly recommend Cass. Great experience. Very pleasant to work with and he got the job done.
Carol Davies
Eliz was helpful, efficient and very nice to work with!
Tim Berasi
Wonderful, Lisa was very helpful and she cares! Quickly addressed all of my questions and concerns.
Thank you again.

Tim B
Lynda Pelfrey
We were pleased with the whole process. Everyone was wonderful to work with.
Marcie Morgan
Jonathon was the best! It was one of the best experiences of our life I can't say how much he really helped straighten out our finances. I would highly recommend him to anybody that would need to remortgage their home. He was very professional knowledgeable and greatly helpful. he always made himself available to be there to answer any questions we had and to calm our concerns. Jonathon went way ...Jonathon was the best! It was one of the best experiences of our life I can't say how much he really helped straighten out our finances. I would highly recommend him to anybody that would need to remortgage their home. He was very professional knowledgeable and greatly helpful. he always made himself available to be there to answer any questions we had and to calm our concerns. Jonathon went way beyond to see this process through. Jeff Moy was phenomenal and seeing that all the documents were registered properly in the Rocket Mortgage website. Thank you for all that you've done.
Walt and Marcie MorganRead MoreRead Less
Bubby Mathieson
Alyssa was great to work with. She is reliable, easy to get in touch with and extremely knowledgable. After working with us back in August, she is still available and accessible when I have financial questions. When going through the process of refinancing , you divulge a significant amount of personal information. In my opinion, the most important characteristic Alyssa employs is ...Alyssa was great to work with. She is reliable, easy to get in touch with and extremely knowledgable. After working with us back in August, she is still available and accessible when I have financial questions. When going through the process of refinancing , you divulge a significant amount of personal information. In my opinion, the most important characteristic Alyssa employs is trustworthiness; all of the aforementioned attributes made it easy to trust her. I have recommended and will continue to recommend Alyssa to my friends, family and coworkers. Read MoreRead Less
Mary Arrand-Kilcullen
If there were 10. Stars you would deserve everyone. This was our very best experience ever. Manar you were so friendly, professional and answer all of our questions with honesty and patience. Your assistance in helping us complete all the required was above and beyond. I would highly recommend you to family, friends and business associates. You are a true asset to your company and it was a real ...If there were 10. Stars you would deserve everyone. This was our very best experience ever. Manar you were so friendly, professional and answer all of our questions with honesty and patience. Your assistance in helping us complete all the required was above and beyond. I would highly recommend you to family, friends and business associates. You are a true asset to your company and it was a real pleasure working with you.Read MoreRead Less
Lisa Tomsic
He was so professional and he made the process very easy. We had a little hick up and he fixed it right away. He always took my calls and answered me in a very timely fashion. We felt very confident with him.
Eldon Mast
Jennifer is the best loan professional I have ever dealt with. Throughout my life I have originated many loans for homes and rental investments. Jennifer and the Rocket Mortgage team shine. I have now originated two refi's with Jennifer and no doubt she will be my next stop when the time comes for my next rental refi. Thanks Jennifer!