Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Molly Smith
Very responsive and made the process run seamlessly!
Ann Robinson
Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with other operators. She hesitated and apparently asked her monitor how to answer. I actually heard that person say, "Just tell her yes." It was soon after that I was talking to you and I was always felt ...Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with other operators. She hesitated and apparently asked her monitor how to answer. I actually heard that person say, "Just tell her yes." It was soon after that I was talking to you and I was always felt satisfied that I had a complete answer from you. Even if I got a bit confused explaining what you said to my husband, you were very kind and pleasantly repeated it for me. Thank you. One more mention, the lady who came to our house for signing the papers was rude. I am not going to powder coat it, she was rude. Just wanted to throw the papers at us and have us sign so she could dance out the door. . I had an accident and I believe because of the high doses of meds in the Critical Care Unit I now have some cognitive issues. If I needed to ask her again about the place(s) to sign, her attitude was abrupt and harsh. At one point, when I tried to ask a question, she harshly scolded me for not reading the entire contract before she got there. I should have let you know sooner but I felt I had to wait a bit. Keep up the good work sir.Read MoreRead Less
Mary Stimac
Was very happy with Dain's help thru the procedure of re-financing our house. I would be happy to recommend his expertise to anyone. It all went very quickly, from beginning to end. You are the best Dain.
Joseph Callahan
Joe made the refinancing process quick and easy. He was always professional and knew what needed to be done each step of he way.
Angela Baker
I loved working with Mariah! She was always there to answer any and all questions or concerns that I had. I really appreciated her help in getting our refi done so quickly.
Karen Butler
Jon did a great job. Was quick and he answered any questions that I had. I would recommend him to anyone I know. Thanks Jon.
Deric Cain
Jennifer was extremely helpful and very professional. She made me feel very comfortable about the loan that we received and helped me get through the process by answering all of the questions I had. When I get another mortgage loan, I will be contacting her.
Janice Lester
John was great to work with. The transaction was almost effortless.
Jim Winninger
Cutter was great to work with. very professional, patient and answered all the questions. He kept us informed at all steps along the way. I highly recommend using him!
Ron DiSarro
My experience with Cutter was a very positive one. From the first call to him until the final closing signature Cutter remained aware of everything and was always available to help. In my career as a Senior Manager in software development I always sought out people with the full skillset that Cutter Tews has and used so effectively. I thank him for everything and I am sure that the next time I ...My experience with Cutter was a very positive one. From the first call to him until the final closing signature Cutter remained aware of everything and was always available to help. In my career as a Senior Manager in software development I always sought out people with the full skillset that Cutter Tews has and used so effectively. I thank him for everything and I am sure that the next time I think about refinance I will think Cutter and Rocket Mortgage.Read MoreRead Less