Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Rhonda Holmes Tew
Brendan was very helpful and professional. I appreciate it. Thank you Brendan.
Steve Sternberg
Bill was very friendly, easy to talk to and answered all my questions.
David Craft
individual attention, very professional, kept me notified, would recommend.
Donnie Lee
Great to work with and upfront and honest!
Alberto Hernandez
Jesse,
What a great help in trying to get my load moved along.
He is a great asset to your company.

Alberto
Paul Trusik
Many thanks to Dominic who helped out with what started as an exhaustive journey to get refinanced. Dominic was very insightful and well-acquainted with the right product I was looking for to suit my unique situation. He kept the momentum and energy going from start to finish in helping to make this refinance 100x easier than the process it took 6 years ago with previous mortgage company. On top ...Many thanks to Dominic who helped out with what started as an exhaustive journey to get refinanced. Dominic was very insightful and well-acquainted with the right product I was looking for to suit my unique situation. He kept the momentum and energy going from start to finish in helping to make this refinance 100x easier than the process it took 6 years ago with previous mortgage company. On top of that, Rocket Mortgage's online system really helped streamline the communication process between all parties. Thanks again Dominic for being the 'light at the end of the tunnel' and for keeping me optimistic when I had that all my options were exhausted!Read MoreRead Less
Molly Smith
Very responsive and made the process run seamlessly!
Ann Robinson
Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with other operators. She hesitated and apparently asked her monitor how to answer. I actually heard that person say, "Just tell her yes." It was soon after that I was talking to you and I was always felt ...Hi Jeffrey. I hope the star lets you know how I felt about your help, so I'm going to tell you about something else. There was a time that my call was answered by someone in close quarters with other operators. She hesitated and apparently asked her monitor how to answer. I actually heard that person say, "Just tell her yes." It was soon after that I was talking to you and I was always felt satisfied that I had a complete answer from you. Even if I got a bit confused explaining what you said to my husband, you were very kind and pleasantly repeated it for me. Thank you. One more mention, the lady who came to our house for signing the papers was rude. I am not going to powder coat it, she was rude. Just wanted to throw the papers at us and have us sign so she could dance out the door. . I had an accident and I believe because of the high doses of meds in the Critical Care Unit I now have some cognitive issues. If I needed to ask her again about the place(s) to sign, her attitude was abrupt and harsh. At one point, when I tried to ask a question, she harshly scolded me for not reading the entire contract before she got there. I should have let you know sooner but I felt I had to wait a bit. Keep up the good work sir.Read MoreRead Less
Mary Stimac
Was very happy with Dain's help thru the procedure of re-financing our house. I would be happy to recommend his expertise to anyone. It all went very quickly, from beginning to end. You are the best Dain.
Joseph Callahan
Joe made the refinancing process quick and easy. He was always professional and knew what needed to be done each step of he way.