Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Diane Neris
Professional, efficient, friendly; made the process smooth and simple
Nickolai Koveshnikov
Kyle was extremely knowledgeable, courteous and helpful. I have referred several of my coworkers to him and plan to continue referring my friends when they need help of a great mortgage professional.
Darren Luft
Robert was very responsive. He made this process as simple as possible.
Anirban Roy
Sean was a pleasure to work with. He helped guide me through the whole loan process from start to close, and he was available along the way for any questions or concerns. I would recommend him to anyone.
Jon Pleeter
Donnie was exceptional from the start and very professional and made the experience one that I would recommend.
Pete Benton
Very positive experience with Brandon. The refinance process was made extremely easy with Brandon assisting us all the way
Danie Packard
Alyssa was courteous , helpful, and very knowledgable about her product. she was easy to get into contact with and returned answers when I asked uestions.
Gina Lemoine
Everything went as advertised.
Marlene Jaggernauth
Anthony was professional in every sense of the word. What I mostly appreciated what the fact that I was not pressured into anything and everything was done on my time and on my timetable; absolutely no sales pitch. When Anthony was asked to wait while I reviewed documents, or to wait while I made sure this was something I wanted to do, he did not place any pressure on me or call to harass me. ...Anthony was professional in every sense of the word. What I mostly appreciated what the fact that I was not pressured into anything and everything was done on my time and on my timetable; absolutely no sales pitch. When Anthony was asked to wait while I reviewed documents, or to wait while I made sure this was something I wanted to do, he did not place any pressure on me or call to harass me. Anthony allowed me to this on my terms and on my time. Anthony was courteous and always had the time to go over everything with me page by page (tab by tab), process by process. I was a bit uncomfortable initially to do this, since this was a huge undertaking, however Anthony answered all of my questions, immediately returned calls and emails and went above and beyond the call of duty. I was very impressed with the entire process. Thank you so very much. I know I was not the easiest customer to work with, but your patience, was welcomed. In the end, I was very happy with your outstanding customer service. Read MoreRead Less
Cris Sales
Alex is very professional. He has explained the process and terms in a way that is easy to understand. Great customer service!