Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Troy Spikes
Very easy to work with. Very knowledgeable
Doug Zimmerly
James was extremely professional, prompt and attentive to my concerns and questions. Excellent!
Patricia Stevenson
Richard was very polite and thorough on the phone when I first called and spoke to him. He was very patient and took time to explain everything to me which I very much appreciated. He made follow-up calls and if I encountered a problem, he responded very quickly as to a solution. It was a very good experience and I have already recommended Rick to a couple of friends.
Kirk Richardson
For those individuals that are considering refinancing an existing mortgage loan or just starting the process, I strongly recommend Rocket Mortgage and especially Jill Patel. I have refinanced at least four times with Rocket Mortgage. The first time did not start on a good note, but that quickly changed once I got to Jill. She makes the process so easy and very efficient. She is a good listener, ...For those individuals that are considering refinancing an existing mortgage loan or just starting the process, I strongly recommend Rocket Mortgage and especially Jill Patel. I have refinanced at least four times with Rocket Mortgage. The first time did not start on a good note, but that quickly changed once I got to Jill. She makes the process so easy and very efficient. She is a good listener, very patient and customer oriented. I strongly recommend that you consider Jill for your new mortgage or to refinance an existing mortgage.....you will not find anyone better.Read MoreRead Less
Alice Verpoorten
I am not computer savie, but they helped me get through the process and keep my mind, I would recommend them, they stayed on top of all the paper work
Caroline Curtis
Robin was always courteous and took the time to keep me informed about my loan. If I had questions, she answered them in a timely manner...matter of fact, she was very fast to reply. It was a pleasure to work with her.
Gary Hill
My wife and I have been fortunate enough to work with Josh on several projects. Each time he has been the consummate professional. A person like Josh is rare. He makes me feel my project is of utmost importance to him and I am certain Josh extends this same care with all his clients. If we need this service again, we will look forward to working with him.
Kate Pfeiffle
I CALLED Rocket Mortgage ABOUT A YEAR AGO FOR REFINANCE AND WAS TURNED DDOWN FLAT. THIS TIME WHEN MALLORY TOOK OVER SHE WAS ASTOUNDING. SHE DID EVERYTHING TO GET US APPROVED.SHE IS VERY PROFESSIONALAND WELL VERSED IN HER POSITION. I ASKED HER TO CALL OUR DAUGHTER AND SHE FOLLOWED THROUGH. I WOULD HIGHLY RECCOMEND MALLORY TOO ANYONE WHO IS INTERESTED.
Christine Shaffer
Steve,
You were very helpful and made the entire process go very smooth.
Thanks,
Steve and Chris
Georgene Rutledge
I was treated with the upmost respect and all of my questions were answered in a timely manner. Every person I spoke to regarding my loan was courteous and professional. I am so glad Rocket Mortgage was there for me. This was the best customer service I have received in some time and I do recommend them to any who are seeking loan information or financing.