Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Greg Townsend
I wanted to take just a minute and thank mark for his very professional approach to what has been a very seamless and no stress situation for my wife Connie and I. We haven't purchased a home in over 20 years, and remember how horrible of a process it was back then. Mark had made this a very painless and easy process. I will recommend mark to any family or friends looking for a loan. Thanks again ...I wanted to take just a minute and thank mark for his very professional approach to what has been a very seamless and no stress situation for my wife Connie and I. We haven't purchased a home in over 20 years, and remember how horrible of a process it was back then. Mark had made this a very painless and easy process. I will recommend mark to any family or friends looking for a loan. Thanks again Mark. Greg and Connie townsend. Read MoreRead Less
Kathy Leddy
In 2010, I reached out to Rocket Mortgage for a new home purchase loan and in 2013 refinanced that home with a lower interest rate. Jill Patel collaborated with me during both the purchase and refinance transactions. She stands out as a loan professional for several reasons. First, I was immediately put at ease by her ability to analyze my situation and effectively communicate the process of ...In 2010, I reached out to Rocket Mortgage for a new home purchase loan and in 2013 refinanced that home with a lower interest rate. Jill Patel collaborated with me during both the purchase and refinance transactions. She stands out as a loan professional for several reasons. First, I was immediately put at ease by her ability to analyze my situation and effectively communicate the process of both transactions. Second, she allowed me to see first hand my options and how best my dollars were going to work. You could tell she truly loved her career and helping others. Jill is real and authentic which made it a pleasure to work with her and get to know her as a person.Read MoreRead Less
John Delia
I've worked with Mark on a few transactions with him being the purchase banker. Mark is hands down one of the most informative, transparent, kind, and professional people that I have ever worked with. I'd recommend Mark to ANYONE looking to purchase a home or any Realtors looking for an outstanding banker to work with.
Scot Stone
Chris resolved all our issues in a timely manner. I appreciated that more than anything.
Keith Wesley
was very on top of process and helped with any questions
John Owsley
Laura has been very professional and Patient as we went through the process of refinancing our house. She worked hard to get me the best possible terms and to earn the right to my business. She and her team members have made the process as painless as possible and at this point I'm glad I went with Laura and Rocket Mortgage.
Mike Ensor
Mr. Zeraffa was awesome to do business with , knowledgable, prompt and professional are terms I would use describing him and his team! Working with them and Rocket Mortgage was a very pleasurable experience and they will be recommended to anyone I know are in the market for mortgage work!
Bernadette Magne
Very efficient and helpful. He answered all my questions and was patient with me working on the computer.
Geoffrey Yoder
I can not say enough great things about how professional and helpful Laura was in helping us refinance our Condo. Her understanding and ability to explain the process, concern for us in making sure we were comfortable with the process moving forward was exceptional. The entire process was much easier and much faster than I anticipated with a lot less stress. I could go on and on but the ...I can not say enough great things about how professional and helpful Laura was in helping us refinance our Condo. Her understanding and ability to explain the process, concern for us in making sure we were comfortable with the process moving forward was exceptional. The entire process was much easier and much faster than I anticipated with a lot less stress. I could go on and on but the point is I highly recommend Laura to anyone looking to refinance!! Thanks for your help Laura!!!Read MoreRead Less
Greg Garvey
Tony did a fantastic job. He helped us from beginning to end. If we
were to refinance again, we would want Tony by our side!