Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Carmen Healy
It was great to have Sarah help me get started on this loan. I had so many questions and she was very helpful and made everything clear for me to understand.
Stephanie Jane
Derek was great to work with. He's very professional and is punctual with all his appointments. He kept me up to date with the progress and provided me with estimated dates if completion. The entire process took very little of my time. The website is a great tool to upload documents. I never had to step one foot inside a bank branch. My friend started loan process via bank branch weeks before I ...Derek was great to work with. He's very professional and is punctual with all his appointments. He kept me up to date with the progress and provided me with estimated dates if completion. The entire process took very little of my time. The website is a great tool to upload documents. I never had to step one foot inside a bank branch. My friend started loan process via bank branch weeks before I did. Derek had my loan closed three weeks before my friend's was! I highly recommend Derek and Rocket Mortgage! Read MoreRead Less
Robert Schoenthaler
Very noligable very friendly person.
Ron Marley
Knowledgable and quick to answer my questions.
Becky Glass
We have worked with Jon in the past and both times he was quick and got everything rolling fast which mean we closed fast. It wasn't a bad experience at all. Everyone including Jon are very nice and helpful people. I truly appreciate you Jon for taking care of us again!! I will continue using you and your service if need be.
Garrett Williams
Cutter was great! Very informative and make the process very easy.
Jeri Roraback
Robert and his team made it very east for us to refi our home. Thank you
Jay Cee
David was very good at getting us the mortgage that we needed. Very professional.
Jim Jefferson
Everything was great on your side Alex, quick response when I left messages and solved every concern I had. On the other side they need a better manager that is more reliable to the customer and have the team on same sheet of music. thank you Alex for everything!
Marion Wold Pettis
Liliana was really great to work with. She helped me through the steps of getting my application made and explained everything clearly as we worked through the process. I felt she was very accessible and gave me all her contact information so I could call anytime if I had questions. My entire loan process went smoothly because I had great service all the way!