Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Michelle Mione
Mark is fantastic! When inquiring on a loan, Mark was the only mortgage banker who was honest, told me exactly what I could safely afford, and took the time to go through numbers and explain details. At closing, Mark again saved the day several times to make sure the loan closed on time. He was always professional and helpful. I could contact him at any time and he would return my calls ...Mark is fantastic! When inquiring on a loan, Mark was the only mortgage banker who was honest, told me exactly what I could safely afford, and took the time to go through numbers and explain details. At closing, Mark again saved the day several times to make sure the loan closed on time. He was always professional and helpful. I could contact him at any time and he would return my calls immediately. If it wasn't for Mark, I would not be in a new home right now. Mark was the main reason I stuck with Rocket Mortgage, as he is a true example of superior customer service. Thank you Mark!!Read MoreRead Less
Shirley Ames
Mark was always polite, knowledgeable, friendly and most of all he had answers to all my questions. With his flexible hours at work, I was able to call him when I wasn't working. He helped make the whole home buying experience go so much easier for me. I feel he is a real asset to Rocket Mortgage and I am so thankful he worked with me. Thank you Mark!
Patricia Lovette
Adam is knowledgeable, courteous and friendly. He made me feel very comfortable because I didn't feel pressured into dealing with Rocket Mortgage. My experience was very positive.
Susan McFarland Pierson
Eric, my experience with you was very good. Unfortunately, I suggested Rocket Mortgage to my daughter and she had a very poor experience with the folks they assigned to her. She eventually, after many months of poor service, left Rocket Mortgages and now is going to go ahead with another mortgage company. The name of the girl working with her was Colleen and I was embarrassed with the service she ...Eric, my experience with you was very good. Unfortunately, I suggested Rocket Mortgage to my daughter and she had a very poor experience with the folks they assigned to her. She eventually, after many months of poor service, left Rocket Mortgages and now is going to go ahead with another mortgage company. The name of the girl working with her was Colleen and I was embarrassed with the service she gave to my daughter after i had recommended Rocket Mortgage to her. I even think Colleen took one of my silver coupons and never used it for my daughter. Anyway, Eric, you were very good. Unfortunately, all other workers there are not so capable. And, I won't be recommending Rocket Mortgage anymore. Read MoreRead Less
Ethan Orley
Adam and I share the same last name, which is no accident, but I must say that I didn't realize his knowledge base entirely until I really started digging in swapping a 7/1 for a 30 and a HELOC vs a higher 1st, basically trying every possible combination. The point being is that I'm very impressed with him, which is a lot to say coming from a younger brother. He get's my vote of approval!
Joanna Manalo
Crystal was a pleasure to work with during our home refinance. She was professional, attentive and patient with our questions.
James Czerny
Did well overall kept me updated well informed
Laura McCauley
She was very helpful, upfront, and honest throughout the whole process.
Aleksandra Adamczyk
I was very impressed with Adams knowledge, quick responses and professionalism. He has made this process very easy and clear from day one. Hope to do more business in the future and will recommend to friends and family!
Rich Manning
I think Adam did the best job in getting us a Refi. for our needs. The interest is fair and this refi. did replace an ARM that was to mature soon. I really enjoyed working with him even though I gave him a tough go hahaha. He is a great employee for Rocket Mortgage. Rich Manning