Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mandy Turner
It was such a joy to work with Shawn. His witty humor and knowledge made our transaction close quickly and efficiently. He definitely went above and beyond what I expected him to do, and he genuinely cared about any concerns I had. I will definitely spread the word about his expertise. I cannot say enough good things about Shawn. If I'm ever in the market for this again, I will definitely work ...It was such a joy to work with Shawn. His witty humor and knowledge made our transaction close quickly and efficiently. He definitely went above and beyond what I expected him to do, and he genuinely cared about any concerns I had. I will definitely spread the word about his expertise. I cannot say enough good things about Shawn. If I'm ever in the market for this again, I will definitely work with Shawn!
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Christina Madero Curry
Very happy with the service we received. Explained everything clearly, you were patient and answered all questions, no matter how trivial. Could not have had a better experience, thank you.
Athel Carter-Rivers
Nick was very thorough in his questioning, his follow up and detailed explanations.
Darlene Byler
Dominique, was so friendly, being a professional at all times. He helped from start to finish, and explained everything in detail as we worked thru the paperwork. I would like to thank him for being so understanding to all my questions. I can only give you 5 stars but you deserve a 10 star rating. Thank you.
Geralynn DellaPesca
I can not believe how wonderful John Taft and the entire Rocket Mortgage team was. They were all extremely professional and any questions I had were answered in a timely matter. Best of all, our loan was processed without an hassles or hardships. John Taft is knowledgeable and was able to guide us to the loan that would work best for our family. I can not say enough about your company. So ...I can not believe how wonderful John Taft and the entire Rocket Mortgage team was. They were all extremely professional and any questions I had were answered in a timely matter. Best of all, our loan was processed without an hassles or hardships. John Taft is knowledgeable and was able to guide us to the loan that would work best for our family. I can not say enough about your company. So very pleased! This is our 3 home and we have refinanced several times and have never had a closing go as smooth as this one . Thank you. The Della Pesca FamilyRead MoreRead Less
Jeremy Oxley
Jake has been a very helpful and reassuring presence through what can be a very stressful process. He walked us through not just one, but two, refinancing situations simultaneously and his regional knowledge of local finance regulation and insight of underwriting protocal was invaluable throughout the process. I highly recommend him to anyone considering a refinance.
Raul Leon
He is great. His very patient and understanding of one needs. This is my second time working with him.
Micah Resley
Mark is a good guy. I was a first time home buyer and he made the process as painless as possible. If I had a question (and there were many) I was always able to reach out to him. Even when my account was pushed through to the next phase and it was seemingly out of his hands he still reached out to the right resources on my behalf to escalate anything I needed. Can't say enough about the service ...Mark is a good guy. I was a first time home buyer and he made the process as painless as possible. If I had a question (and there were many) I was always able to reach out to him. Even when my account was pushed through to the next phase and it was seemingly out of his hands he still reached out to the right resources on my behalf to escalate anything I needed. Can't say enough about the service he provided. Read MoreRead Less
Pete Underwood
Following a brief, initial discussion Daniel presented a couple of mortgage options; after speaking further he was able to take that input "back to the drawing board" and present a creative mortgage option that reflected my financial goals.
Donna Perkins
Dom was very friendly and never gave up on helping us with our loan. He walked us through the process and was able to help us with our needs.