Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Bethany Lefholz Raimo
Garrett was awesome to work with and answered my endless questions with grace and clarity. The process was extremely fast and painless!
Jessi Otto
Was very efficient to work with! Bryan was on the ball with everything from start to when we got transferred to the next step! We had a wonderful experience with Rocket Mortgage!!
Wanda Peeples Simpson
Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy.

I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read on the internet. I am thankful for your persistency - you gave me the history of the agency, facts, and other very pertinent information. You were also patient in allowing me the time I had asked for to ...Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy.

I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read on the internet. I am thankful for your persistency - you gave me the history of the agency, facts, and other very pertinent information. You were also patient in allowing me the time I had asked for to talk to others. In doing that I was able to speak to someone that I personally know who had their home refinanced with Rocket Mortgage and gave Q.L high marks...And most importantly you were a man of your word... when you said you were going to call you did. I felt you were concern about me as an individual and a homeowner, and not just concerned with capturing another sale. You and Mr. Shappee both were very professional with everything and I am very satisfied....


Wanda



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Roger Szafranski
He was there to answer all of my questions and if I got his voicemail he would get back with me in a timely manner. It's nice to fianlly deal with a professional in the mortgage business!
Jack Pender
Steve is the most courteous and professional mortgage banker I have ever worked with. He made the process easy and pain free, saving us over $200 per month. You can't go wrong with this guy
Roger Carrier
Alyssa's help on getting my new refinance loan was always on time & she always knew what she was talking about.She was always polite & never rude because I did not understand something. All companies need a personal such as yours.
Mark Souza
Always great to work with. This was my second loan I have closed with her, and I am suggesting my daughter work with her as well.
Danyel Rossignol Burlock
Christine was extremely professional and a joy to work with.
Gene Karczewski
Neal did an outstanding job of explaining everything involved in closing a loan. He was very knowledgeable of the various loan product available and he worked with me to get the right one for me.
I closed my loan in about one month from my first contact with Neal to the actual closing date. I would highly recommend him and Rocket Mortgage for those interested in mortgage loans.
Erica Gonzalez
Robert was helpful every step of the way, I appreciate his concern in all aspects of the loan process. Robert was very easy to speak with and knowledgeable. Robert has a wonderful personality and his customer service is superb.