Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mark Stevenson
Allison was so personable! I got the feeling that she cared about making the process as easy for me to understand as possible. She made me feel at ease and made it clear that she was here to help me figure out the best options for my situation. To be honest, it was her rapport and her genuineness (is that a word?) that "sealed" the deal. Big kudos to Allison!
Donna Mallozzi-Miller
David made the whole refinancing process, easy and non stressful. Thanks for all your help. We would definite use David and Rocket Mortgage again. Joe and Donna Miller
Jackie Dabakey
We honestly were not sure about refinancing and had a lot of questions and concerns but when we called Maggie anwsered all our questions and made us feel so comfortable I still cant believe how easy and quick the process was. Maggie was so nice and easy to talk to i would definitly recommend her to any of my friends.
Carol Hawkinson
I consider Allison to be one of those angels that regular folks like me sometimes run in to. She actually listened to me, my story, my concerns, and was not only extremely knowledgeable about all aspects of the refinancing process, she was never to busy to answer a question, no matter how minor. This was my first refinance experience, and Allison has set the bar high enough that I don't think ...I consider Allison to be one of those angels that regular folks like me sometimes run in to. She actually listened to me, my story, my concerns, and was not only extremely knowledgeable about all aspects of the refinancing process, she was never to busy to answer a question, no matter how minor. This was my first refinance experience, and Allison has set the bar high enough that I don't think anyone else could ever get close. My refinance has literally put me back in charge of my finances, and had made my life better in more ways than I can list. Read MoreRead Less
Sean Lalonde
The only thing James doesn't do for you is make your mortgage payment, that is on you. As far as everything else, he is exceptional. He makes the process as easy as possible and is always available to assist you and if for some reason he is tied up, he always get back with you promptly. He is definitely not a 9-5 guy. He takes care of his clients from the very beginning and is very knowledgeable. ...The only thing James doesn't do for you is make your mortgage payment, that is on you. As far as everything else, he is exceptional. He makes the process as easy as possible and is always available to assist you and if for some reason he is tied up, he always get back with you promptly. He is definitely not a 9-5 guy. He takes care of his clients from the very beginning and is very knowledgeable. He even called me after after we closed to congratulate us. He is a true professional. Read MoreRead Less
Kimberly Williams
Derek was very professional and made this a very enjoyable experience.
Rocky Morisco
Derek was excellent. Got us in a great loan and couldn't be happier!
Christine Oshidar
I have had many experiences over the years with banks, loans and mortgages. Allison was by far the best person I have ever dealt with. I believe she is an asset to Rocket Mortgage. She always took the time to respond to any and all questions I had as well as following up on everything regarding my loan. She gave me great advise on re financing and took the time to really understand my needs. I ...I have had many experiences over the years with banks, loans and mortgages. Allison was by far the best person I have ever dealt with. I believe she is an asset to Rocket Mortgage. She always took the time to respond to any and all questions I had as well as following up on everything regarding my loan. She gave me great advise on re financing and took the time to really understand my needs. I will always want to deal with Allison for all my financial needs. Christine oshidar Read MoreRead Less
Gabby Lobascio
I am so grateful to have worked with James throughout my home buying process. As a first time home-buyer, I had a lot of questions and concerns and he always put me at ease on the phone, clearly detailed what to expect next, and explained the details in terms that I could understand. He was extremely prompt and thorough whenever I reached out with a question, I never had to wait long for a ...I am so grateful to have worked with James throughout my home buying process. As a first time home-buyer, I had a lot of questions and concerns and he always put me at ease on the phone, clearly detailed what to expect next, and explained the details in terms that I could understand. He was extremely prompt and thorough whenever I reached out with a question, I never had to wait long for a response. Behind the scenes, he helped me when I needed it the most to get the deal done when we were up against tight deadlines. He was diligent and organized and I was able to close on time because of him. He was the perfect combination of professional and friend. I could not think more highly of him and I would recommend him to anyone. Read MoreRead Less
Eric Dieckmann
Katlyn was great to work with. Very helpful, great communication and made our refinance very easy. We made some changes to be able to pay off debt and it barely affected the process. She is awesome to work with!