Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Carmen Garcia
It is nice to finally see the face that goes with thee pleasant voice my husband and I had been dealing with, pretty too. Frank and I decided to refinance our home in Texas after we saw a commercial for Rocket Mortgage. Never, would have imagined that it would have been so smooth and easy. From the moment we called and were blessed to have been connected to Maggie, we hit the JACKPOT! She was so ...It is nice to finally see the face that goes with thee pleasant voice my husband and I had been dealing with, pretty too. Frank and I decided to refinance our home in Texas after we saw a commercial for Rocket Mortgage. Never, would have imagined that it would have been so smooth and easy. From the moment we called and were blessed to have been connected to Maggie, we hit the JACKPOT! She was so knowledgeable, friendly, patient and pleasant we figured"ok, that was the easy part" because she walked use through it all on the internet. But that wasn't all. She followed up with the process through the end. which didn't take long at all. We were elated at how fast it happened. So Thankful for Maggie and the Rocket Mortgage Staff, I actually told told her i feel we could make a commercial for Rocket Mortgage. Great Job Guys!! Love Ya Maggie!!!!Read MoreRead Less
Kris Rarig
James was extremely helpful, knowledgeable and professional. He made everything relatively painless and was always responsive. We have used Rocket Mortgage before and would use them again.
Frank Congel
James is a very competent, very knowledgeable mortgage agent. He possesses the rare combination of pleasantness and an eagerness to please that led to the successful completion of a sometimes tedious process. James was my first contact with Rocket Mortgage and true to his word, stayed with me every step on the way to purchasing the house. Even when dealing with other members of the team, James was...James is a very competent, very knowledgeable mortgage agent. He possesses the rare combination of pleasantness and an eagerness to please that led to the successful completion of a sometimes tedious process. James was my first contact with Rocket Mortgage and true to his word, stayed with me every step on the way to purchasing the house. Even when dealing with other members of the team, James was always available to resolve the inevitable issues that came up along the way to completion. I was fortunate to have him as my guide and highly recommend him to all prospective clients. Read MoreRead Less
Brandon Koppin
James was very patient and provided excellent customer service throughout the home buying process. As a first time home buyer, I don't know that I would have made it through without James knowledge guiding me through.
Samantha Silkin
From our first conversation and throughout the entire loan process, James was incredibly helpful, knowledgeable and thorough. Even when I was passed along to other members of the team, James went above and beyond his roll, keeping in constant communication to help ensure a smooth, stress-free experience. He offered assistance to my many, many questions, patiently guiding me through any processes...From our first conversation and throughout the entire loan process, James was incredibly helpful, knowledgeable and thorough. Even when I was passed along to other members of the team, James went above and beyond his roll, keeping in constant communication to help ensure a smooth, stress-free experience. He offered assistance to my many, many questions, patiently guiding me through any processes I needed clarity on.

James' commitment to excellence is an absolute reflection of his professionalism and dedication to his customers. Honestly, everyone at Rocket Mortgage has been exceptional to work with. James is, without a doubt, an incredible asset to your team (which I'm sure you already know), and deserves any accolades you can think of to give him. It was truly a pleasure working with him and the rest of the Rocket Mortgage team.Read MoreRead Less
Barb Elbon
Oneal was very helpful through my refinance process. Whenever I had a question, he was quick to give me results.
Harold Enzminger
I was very impressed with Oneal. Very efficient and knew his job well. I would recommend him to anyone!
Donald Breidert
Dominic made my Rocket Mortgage experience the best ever, when dealing with a mortgage. He is very personable and knows his craft. Would recommend him highly to anyone looking information.
Don Bollinger
DeAnna was extremely helpful and patient. In a word...Fantastic!
Gary Johnson
Mark was very professional and quite easy to work with. If you are dealing with Rocket Mortgage ask for Mark.