Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lisa Lee
Chris is a consummate professional. He made my entire Rocket Mortgage experience pleasant, easy and affordable. The entire Rocket Mortgage team was professional and pleasant. My experience with Chris was with a home refinance. Not only saved me time and money, but my sanity. Chris was like having an inside friend who spoke finance-ese and translated. The ability to upload and sign ...Chris is a consummate professional. He made my entire Rocket Mortgage experience pleasant, easy and affordable. The entire Rocket Mortgage team was professional and pleasant. My experience with Chris was with a home refinance. Not only saved me time and money, but my sanity. Chris was like having an inside friend who spoke finance-ese and translated. The ability to upload and sign electronically made it so easy!! I really didn't think big organizations employed people like Chris anymore. He made it feel like I had been a customer for a long time. Kudos to Rocket Mortgage for having employees like Chris and streamlining this process. I have already referred several friends and a family member. Read MoreRead Less
Nikki Miller
Amie was great! She answered all of our questions quickly, and made our refinancing as smooth as possible.
John Cosentino
Michael went out of his to help us with this loan. When things were looking questionable, he pushed it through. I would highly recommend Michael and Rocket Mortgage.
Shirley McLemore
Shawn was excellent through his part of the loan process. Came to my aid on his days off and a holiday. Shawn had a high quality of professionalism and knowledge of the mortgage process. He made me feel I had made the right choice in choosing Rocket Mortgage as my mortgage provider.
Leroy Hamilton
James was awesome throughout the entire process. If I had to go through the home buying process again I wouldn't want to use anyone but him. He's a stand-up guy with an A+ personality. I had a great buying experience from beginning to end
Shavon Lashley
on point, attentive , answered any and every question i had about the loan process.He even did a weekly call to check on my progress.Get to work with down to earth and hummurus.
Sue Illg
Ali was great very professional she knows what she's doing would definitely do business with her again couldn't be more happier AWESOME
Colleen Gottschalk
I refinanced my house with Evan and not only was he extremely professional but he was able to get me 6 years off my mortgage with a better interest rate. Evan made closing quick and easy! I would definitely recommend his services.
Susan Miller
Very professional. Prompt in returning calls and keeping us updated as to the status of closing.
Diane Alexander
It was a pleasure to work with Anna. Her professionalism, knowledge of the job and facts, easiness to work with ( she walked me through all the internet steps of signing and completing the documents in such a way that it was unbelievably easy and her care and attitude was genuinely sincere. You knew she really wanted to help and make it as easy as possible!). I believe the loan was closed in less ...It was a pleasure to work with Anna. Her professionalism, knowledge of the job and facts, easiness to work with ( she walked me through all the internet steps of signing and completing the documents in such a way that it was unbelievably easy and her care and attitude was genuinely sincere. You knew she really wanted to help and make it as easy as possible!). I believe the loan was closed in less than one month. I know 5 is the highest rating, but, in my book, she gets a perfect 10!
Plus she was just a pleasure to talk to!Read MoreRead Less