Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Lynn McKim
John was extremely helpful assisting me with, and in understanding, the loan process. He is very knowledgeable, and helped ease any concerns I had; always responding to questions I had in a timely manner. I've recommended John to other family and friends and look forward to working with him again in the future.
Scott Ray
Gordon was great to work with. He made the process easy. He helped formulate a loan that would fit my needs. I would recommend Gordon to anybody looking to refinance. Thanks Gordon !!
Charlie Macabeo
Very helpful and friendly and explain to me what I need to do or what shall I supposed to do.
Steve Mirdik
Amie was a complete pleasure to work with, great communication and kept me up to speed through the entire process. At points of the process I was handed off to another representative, I would still only call Amie, she made things happen, did what she said she was going to do and I had a trust level with her. Great skill and customer service!!!
Very fast and efficient. Had contemplated refinance for several years but never went any further than making s phone call and inquiring about rates...then one evening I sent our info online...I was called by the first Rocket Mortgage rep within seconds after I hit submit then a few minutes later Anna called me and next thing I know I am committed and putting my deposit down. A few clicks here and ...Very fast and efficient. Had contemplated refinance for several years but never went any further than making s phone call and inquiring about rates...then one evening I sent our info online...I was called by the first Rocket Mortgage rep within seconds after I hit submit then a few minutes later Anna called me and next thing I know I am committed and putting my deposit down. A few clicks here and a few papers there and boom...it was closing day and we had a 3.75% fixed 30 year mortgage paying off most our bills and getting enough cash out to do some projects we have wanted to do. It was fast and easy...Read MoreRead Less
Cory Jernberg
Aubrey was very thorough about making sure I was taken care of and that the many steps of buying my home was done correctly. She was easy to get a hold of at almost anytime that I may have needed her advice or had a question. Thanks Aubrey!
Laura Schulenberg
Working with Joshua was so pleasant. We had all of our questions answered before we asked. He is very knowledgeable, friendly, and professional. Rocket Mortgage was exceptional, and we highly recommend the company!!
Mehari Hailu
I am so happy to worked with james .
Brent Jacobs
I refinanced my mortgage last year through Simon and the process was so incredibly easy. Simon was very friendly to work with, listened to my needs, and gave me the solution that improved my financial situation and put me in a mortgage that will save me thousands during the life of my loan. I would recommend Simon for anyone looking for a new home, refinance, investment property, or just to ...I refinanced my mortgage last year through Simon and the process was so incredibly easy. Simon was very friendly to work with, listened to my needs, and gave me the solution that improved my financial situation and put me in a mortgage that will save me thousands during the life of my loan. I would recommend Simon for anyone looking for a new home, refinance, investment property, or just to review their current mortgage for opportunities. Read MoreRead Less
Sam Mayer
Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced.

I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael,...Anna is a superstar! She was so good at her job that I got passed the initial process in no time flat. In less than 2 days, from my inquiring about a refinance and total debt consolidation, this banker had me connected to one of the best mortgage gurus--Michael--that I have ever experienced.

I have bought and sold and mortgaged and refinanced numerous homes and this experience with Anna, Michael, and everyone along the way, down through the Notary Ann who helped us sign and close, was fast, friendly, professional, and stress-free! I won't ever seek any lender other the Rocket Mortgage for my home mortgage needs.

Consider this timeline! It's April 12th and I'm thinking about a better mortgage rate, consolidating debt and getting cash out. I input some information into a lender-finding app and here comes 3 or 4 ready to go. One stands out from the rest, then I get the call from Anna...the outstander. By April 14th, Michael is on me with what he needs to make it all work. I work with him and in no time flat he has me at closing. A great rate, total debt-consolidation and cash out, all happened in 21 days, a mere 3 weeks from the thought to fruition. We closed on May 3rd. Mind blown!!!

Kudos, Anna and all the Rocket Mortgage angels!Read MoreRead Less