Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Dani Destin
I have worked with Mark over the years - he is highly efficient which makes him invaluable on our business side of things, and combined with exemplary customer service - he is by far one of the best lenders I have worked with. I continually refer clients to him and will always do so!
Patricia Grimsley
Crystal was awesome from the very beginning. She was always professional, responsive, and helpful. She made the loan process simple and painless. I really appreciated her partnership!
Joel Eagle
Working with Anna was great!!!! Her personality is very pleasent, and something like a refinance over the phone became more like doing a project with a friend. She made the process so easy, and we got through the application process in a very short time. Anna got me logged onto the Rocket Mortgage web page, open my profile and walked me through the process step by step, she was thorough and made ...Working with Anna was great!!!! Her personality is very pleasent, and something like a refinance over the phone became more like doing a project with a friend. She made the process so easy, and we got through the application process in a very short time. Anna got me logged onto the Rocket Mortgage web page, open my profile and walked me through the process step by step, she was thorough and made it super easy. In the end I got a great deal, saved a few hundred dollars a month on my mortgage and it took no time or extra effort. If you're wondering whether you can lower your monthly payment, I'd highly recommend giving Anna a call!Read MoreRead Less
Mickaela Richardson
Mark is by far the most helpful financing agent I have ever experienced. Always prompt, on point with everything, pleasant, personal, and clear in communication. It made what was probably the most unhinged part of our lives a lot easier. If we ever buy again we will be seeking Marks assistance!
Rick Hoover
Hello Richard,
Our experience with the refinance went just as you stated. we were happy to get our loan done and in a timely manner.

Thank you,
Rick and Garnet
Katherine Mary Rehill
Mark was awesome. He stepped in when our first rep had to go out on sick leave. He familiarized himself with our mortgage and saw it through to the end. Even when things were getting stressful, Mark walked us through the process patiently.
Brenda Cruce
Jill was absolutely amazing. She was helpful and made our experience much easier. We will definitely recommend her to everyone we know. If you had more employees like her, you would gain more business than you could imagine. Thank you Jill for everything.
John Saychek
Gina was great. She made my refinance completely stress free. I found my expereance with Rocket Mortgage. To be the best easiest most honist and professional iv ever had. I would more then recommend Rocket Mortgage to anyone looking for financing.
Tonya Wheeler
Cass was wonderful to work with. He was knowledgeable about the process and responded quickly to any questions we had. He made sure to keep in close contact throughout the process. He was very friendly and interested in our goals as a family not just getting the paperwork done. He even took the time out of his schedule to hand write my son a congratulations card for placing in districts and ... Cass was wonderful to work with. He was knowledgeable about the process and responded quickly to any questions we had. He made sure to keep in close contact throughout the process. He was very friendly and interested in our goals as a family not just getting the paperwork done. He even took the time out of his schedule to hand write my son a congratulations card for placing in districts and making it to state wrestling. I was initially very leery of completing this process online, over the phone and not ever being able to sit down in an office with somebody however, Cass explained everything very well, I think we even spent a couple hours on the phone one day going over the paperwork, and made the process very smooth. Thank you Cass and team!!Read MoreRead Less
Martha Peeler
I rarely have the opportunity of working with someone as professional, knowledgeable, friendly and customer service oriented as Mark Hanna. He always exceeds the expectations of his clients and business colleagues ... I highly recommend Mark to any of my clients, friends and family.