Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Beth Palmer Patrus
Robert responded to all my questions via email within 20 min unless it was on a Sunday. He was very helpful to us and because of him and the rest of your staff we will continue to recommend Rocket Mortgage to our family and friends. Thank you. Edward & Elizabeth Patrus
Christopher Lauzon
Robert was very attentive and helped guide me through the complicated loan process with ease.
Thomas Csincsak
Very thorough and made the process simple on our end. Always willing to keep in touch with us. Thanks for the great job.
Suzanne Kucera
Crystal is a great asset to your company because she truly cares, has the knowledge, is patient, and follows through with the customer. I recommend her to everybody!
Valerie Payne
Garrett was great! Initially, I was very reluctant to refinance because it had only been about four months since my original loan closed. I had no desire to go through the endless documentations, appraisals and out-of-pocket cost so soon after my first process. He patiently watched and waited until he was able to offer a program which required none of the above. On the day of the closing, the ...Garrett was great! Initially, I was very reluctant to refinance because it had only been about four months since my original loan closed. I had no desire to go through the endless documentations, appraisals and out-of-pocket cost so soon after my first process. He patiently watched and waited until he was able to offer a program which required none of the above. On the day of the closing, the closing agent came to my home. It took less than 30 minutes to close and now I'm saving about $80 per month on my mortgage payment. The whole process was so simple, that I really was "amazed!" When I asked Garrett why Rocket Mortgage would do this for me, he simply said, "the value of a good referral from one of our clients is worth more to us than the money it will cost us to close your loan." That reminded me of the biblical proverb "a good name is rather to be chosen than great riches." As a result, I have referred Rocket Mortgage to several family and friends. Thanks Garrett!Read MoreRead Less
Lindsey Vaughan
The whole process was very straight forward and Charlene got things taken care of quickly and efficiently. This was the easiest mortgage or refi I had ever done. It closed very quickly without any last minute hassles that always seem to go along with this type of transaction.
Vianey Molina-Ugalde
Fast, Friendly, Knowledgeable, Overall great experiance
Klaus Wilmsmeyer
My experience was point on!! All I know is that I was told we would get your deal done right from the start. I know that no office can promise a deal, and my man didn't promise anything, but I made to feel pretty confident about my transaction. I would recommend Rocket Mortgage without a doubt!! I'm a former officer my self for 13 years and my experience was top notch!! Klaus W
Dolores Carr
Cystal assisted me with my mortage loan and application. Her expertise, professionalism is unsurpassed and there was never a time that she did not respond to any of my questions within a few minutes. She made the process easy, explained every step of the process and very attentive to detail. I was fortunate to work with her and I found Rocket Mortgage team from the beginning to end very ...Cystal assisted me with my mortage loan and application. Her expertise, professionalism is unsurpassed and there was never a time that she did not respond to any of my questions within a few minutes. She made the process easy, explained every step of the process and very attentive to detail. I was fortunate to work with her and I found Rocket Mortgage team from the beginning to end very supportive and professional. I was very please to have Crystal assigned to my account.Read MoreRead Less
Lyle Burkhart
Don has always stayed on top of my loans from start to finish. I would refer friends and family too him if and when they were in need of a new home loan.