Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Sharon Sizemore
Dylan was very helpful and was always keeping me informed as to what was happening with my loan. He always had answers to my questions,
Susan Hooberry
Can say that she did put out above average effort to reach out to me to keep me informed of the stages and current progress with my loan application. Sometimes, I would be at work, climbing a ladder when she called - but with the level of importance that i assigned to this loan ( financing a house TO LIVE IN ), I was always happy to get ANY information on a regular basis to assure that everything...Can say that she did put out above average effort to reach out to me to keep me informed of the stages and current progress with my loan application. Sometimes, I would be at work, climbing a ladder when she called - but with the level of importance that i assigned to this loan ( financing a house TO LIVE IN ), I was always happy to get ANY information on a regular basis to assure that everything was going smoothly.But alas, after the loan closed, she stopped calling....Read MoreRead Less
Bobbi Hopkins
Jeff was extremely helpful and kept us updated on what to expect during the refinance. I have recommended Rocket Mortgage, and Jeff to my friends and family. He got us a great interest rate and would use him and Rocket Mortgage again.
Brian Moore
Brooke Craig Ford has been fantastic as my broker at Rocket Mortgage. He has been honest, which I value highly. He has kept things moving. He is able to juggle multiple issues without dropping the ball on any issue. He remembers what he told you and he keeps his word--something rare these days. He calls you back when he says he will. He answers your questions quickly. Every time I spoke to him he ...Brooke Craig Ford has been fantastic as my broker at Rocket Mortgage. He has been honest, which I value highly. He has kept things moving. He is able to juggle multiple issues without dropping the ball on any issue. He remembers what he told you and he keeps his word--something rare these days. He calls you back when he says he will. He answers your questions quickly. Every time I spoke to him he has been very courteous and honest. He has always taken the time to go over everything without me ever feeling rushed. Read MoreRead Less
Liz Lujan
We loved Scott and how he was on top of everything. Always there to answer any questions we had along the way. We would definitely refer him to friends
Diane Moon
Eman was informative and very easy to work with.
Kyla Relaford
Outstanding service. We never felt pressured or pushed and we given the information needed to make an informed decision. We felt more confident after working with Guy than we did when we obtained our first mortgage with another company who had a local agent we met in person. We assumed getting a mortgage or refinancing would be stressful, but found out (thanks to Guy and Rocket Mortgage) that ...Outstanding service. We never felt pressured or pushed and we given the information needed to make an informed decision. We felt more confident after working with Guy than we did when we obtained our first mortgage with another company who had a local agent we met in person. We assumed getting a mortgage or refinancing would be stressful, but found out (thanks to Guy and Rocket Mortgage) that it can actually be an enjoyable experience! Read MoreRead Less
Kris Dawson
Sean was excellent and made the whole process very simple. Sean and his team were always available to answer any questions throughout. What a great experience.
Yasser Jabbari
Allison made this whole process a breeze. She explained everything; there were no surprises during the whole process and she made sure that we understood what was going on every step of the way. There is not enough good things to say about her and how great she was during our refinance
Ami Sheth
Daniel was fantastic to work with. I was shopping around for a refinance and thought I had the best rate but Daniel was able to work to get me an even better one. It was my first time refinancing and the whole experience was super easy. He was super thorough, answered all of my questions and was extremely responsive throughout the entire process. I barely had to worry about anything as Daniel and...Daniel was fantastic to work with. I was shopping around for a refinance and thought I had the best rate but Daniel was able to work to get me an even better one. It was my first time refinancing and the whole experience was super easy. He was super thorough, answered all of my questions and was extremely responsive throughout the entire process. I barely had to worry about anything as Daniel and Rocket Mortgage were able to get my loan done faster than I even expected and I saved money since they took care of my appraisal and closing costs. I have already recommended Daniel and Rocket Mortgage to a friend and will continue to in the future. Read MoreRead Less