Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Catherine Hawkins
He was always helpful, cheerful and explained things when we had questions. He was also very patient with us being he was dealing with more than one person on the line.
Rebecca Shaffer
Alyssa was extremely helpful in making a stressful experience a lot more relaxing. It was like chatting with a good friend. She was always available whenever I had a question and definitely reassured me that I was making a great decision. Thanks Alyssa :)
Gerald Graham
Leena was both prompt and professional in refinancing my mortgage. Her assistance made the process quick and easy. I recommend her to all my friends who are looking to refinance a home loan. I can't thank her enough.
MaryJo Wagner
Doing a refinance can get very complicated and frustrating. Dan worked very hard on making things run smoothly throughout the entire process. He was available when I needed reassurance and help on several aspects of the loan refinance. He will stand by you all the way through the process.
Maudriella Mason
I really enjoyed working with Maury. He was very knowledgeable and professional. He was able to answer any questions my husband and I had and he made this loan experience very painless.
Doug Hargett
Answered my many questions with knowledge and politness
James Mcgonagle
excellent support, prompt return info, professional response always. Made the process understandable and alleviated my concerns (many) with cordiality in explaining the details.
Randall Riffle
I have refinanced with Rocket Mortgage a couple of times. This time I was able to get a VA loan. The process went quickly and Jeremy was great at getting the process done well and in a timely manner.
Chris Chew
Mallory took the pain out of what has always been a very difficult process. She was professional and incredibly responsive, returning calls immediately. I look forward to doing business with Mallory in the near future when I down size and continue to recommend to my friends. Mallory deserves fives stars in every category!
Pam Murdock Phares
Cass was very professional but, inserted personal experiences to lighten the endeavor. He was more than willing to answer questions and to coordinate his schedule to mine to make the process go smoothly for me. He walk me through every step until I felt comfortable to continue on my own. The initial phone call introduced me to a stranger but after that call, I felt like he was a friend and had my ...Cass was very professional but, inserted personal experiences to lighten the endeavor. He was more than willing to answer questions and to coordinate his schedule to mine to make the process go smoothly for me. He walk me through every step until I felt comfortable to continue on my own. The initial phone call introduced me to a stranger but after that call, I felt like he was a friend and had my best interest at heart. I would highly recommend Cass for your loan experience. Read MoreRead Less