Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Cindy Ferguson
Awesome team to work with! Informed along the way, never left me hanging, I always knew what was happening , daily. I have recommended Rocket Mortgage to family and friends!!!!!
Rick Fraier
It took a little longer than expected. Of course I was not always prompt at producing the required documents. Eric got it done and all is good. 4.5 stars.
Terry Roe
Robert walked me right through the process of refinancing, answered all my questions, even when it was after his working hours to make our experience from start to finish faster than we thought it would be. The whole Rocket Mortgage staff were great as well. Thank you. Terry & Dolores Roe
Nancy Boeye
Brian was very good at explaining the process involved in applying for a mortgage. He is very knowledgeable in terms of the different types of mortgages available, and works to recommend that which best suits his clients. He always returned our calls, was helpful in addressing our concerns, and treated us with great respect. All of the team who worked with us were superior in their responses and ...Brian was very good at explaining the process involved in applying for a mortgage. He is very knowledgeable in terms of the different types of mortgages available, and works to recommend that which best suits his clients. He always returned our calls, was helpful in addressing our concerns, and treated us with great respect. All of the team who worked with us were superior in their responses and addressed any needs we expressed as we went through the steps to a successful conclusion. Read MoreRead Less
Elle Molter
Alyssa called us immediately after I completed an inquiry form for refinancing. We weren't certain if it was a worthwhile endeavor but she explained the entire process in a language we understood. Once she gathered all our information, she quickly got back with us to show us that refinancing our home was definitely a worthwhile option to consider. She stayed with us throughout the process and, ...Alyssa called us immediately after I completed an inquiry form for refinancing. We weren't certain if it was a worthwhile endeavor but she explained the entire process in a language we understood. Once she gathered all our information, she quickly got back with us to show us that refinancing our home was definitely a worthwhile option to consider. She stayed with us throughout the process and, whenever we called or emailed her with questions, she responded quickly with answers and assurances. She kept us up-to-date on where the process was and continually informed us of what to expect next. She is an extraordinary mortgage broker who is not only professional but caring and courteous. Very grateful we took this step and were able to work with her.Read MoreRead Less
Ann Berteau
Eric was so very helpful. Professional yet friendly!
Sakhan Krm
Robert help me with my loan processing in a timely manner. Everything was going well. We appreciated very much for his help.
Christine Power
DeAnna is such a breath of fresh air. She is extremely knowledgeable and if she didn't know something, she would get back to me with the answer. I tend to be skeptical at first when I am doing a new loan, but she made me feel comfortable with the process and product. I hope to do business with her again and I absolutely recommend her.
Laura Single
Christine made the whole process very easy and she's very helpful!
Megan Spann
Michael made our mortgage experience awesome! I will never use another company after the wonderful experience we have had with Rocket Mortgage. Micheal was always available, reassuring , and professional. When I talk about Rocket Mortgage I say " call our friend Micheal!" HE is great!