Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Joseph McKelvey
Danny was very friendly and super knowledgable, outgoing and witty.
Kent Tidwell
Doug was very attentive to my questions that I had during the process. He was upfront and honest with me and explained things very well.
Traci Limback
Very helpful; good communication.
Patricia Porras
Samar was fantastic from the start of the loan process to the end.
She truly made my loan possible by exploring different qualifications alternatives and to ensure receiving best product and rate.
Thanks Samar for making a difference!
Donald Wolverton
She was exceptionally easy to work with and made the process easy and painless!
James May
When we started working with Ritchie I was real worried that he would be the typical salesman and call me when it was only good for him and not be able to answer our questions. I was so wrong. Ritchie would call on time, and when he could not he would shoot me an email to let me know he was running late. He answered every question, or would find someone to get the answer to him so he could get it ...When we started working with Ritchie I was real worried that he would be the typical salesman and call me when it was only good for him and not be able to answer our questions. I was so wrong. Ritchie would call on time, and when he could not he would shoot me an email to let me know he was running late. He answered every question, or would find someone to get the answer to him so he could get it to me.

There were some hiccups in the process, but Ritchie worked to smooth them over with out much work on my part.

If I am ever in the market for another house, I will definitely call him again.
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Ann Faircloth
Loved dealing with Rocket Mortgage and everyone who helped me along the way. Very professional.
Julie Badger
From my first phone conversation with Mr. Dobson, I felt comfortable with the decision to begin the HARP process. He kept communication lines flowing from beginning to end, even when I was assigned to next-step representatives.
John Miller
A very pleasant person to work with and has a whole lot to information in her head. The whole process was a hugh pain in the butt. But Sarah always took care of the unpleasant stuff. All in all...a GREAT person
Felita Thomas
Andrew was very friendly, professional and knowledgeable. It was a pleasure working with him.