Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Sally Montag
This was the fastest, most stress-free experience I've ever had. Stuart and his team were amazing! I really dreaded going thru another refinance, the last one was awful and it took more than 2 months to complete. Rocket Mortgage asked me for a few documents in the very begin and from them on I received regular emails letting me know the status of my loan. Before I knew it the loan was approved and...This was the fastest, most stress-free experience I've ever had. Stuart and his team were amazing! I really dreaded going thru another refinance, the last one was awful and it took more than 2 months to complete. Rocket Mortgage asked me for a few documents in the very begin and from them on I received regular emails letting me know the status of my loan. Before I knew it the loan was approved and I rec'd my documents. Totally a painless experience. Thanks Rocket Mortgage! Sally M.Read MoreRead Less
Edell Olguin
Absolutely amazing customer service. Best experience I've ever had.
Zoha Hopps
Fabulous service. James was on it all the time!
Richard Stansfield
Cutter was very professional and great to deal with thru out the entire refinance process. Always very responsive and timely when needing any questions answered.
Joe Porceeli
Briana was extremely nice to work with. Very helpful and knowledgeable. A true asset to Rocket Mortgage loans.
Chuck Ball
Reid was simply awesome to work with. I have refinanced a couple of times over the years but this time around was simply the most relaxed and easy refinance I have ever done. His attention to detail and due diligence to help me find the answers to my questions and expedite the loan process was very much appreciated. I would not hesitate to go to him again for any future needs.
Judith Mical
Chad was very helpful in helping me with my refi
Patrick Nalley
Everyone at Rocket Mortgage, but especially Sarah, were fast, friendly, and efficient. I have had all my mortgages through Rocket Mortgage, and each time it has been better. They are constantly striving to be the premiere mortgage company in the US, and are constantly achieving. Thanks Sarah for outstanding customer service. Pat Nalley
Hector Benitez
contacted me o offer help,inquire about my needs. Review my desire to keep an eye on rates to lower my payments and put me down as been my priority. Great service
Julie Ratliff
Evan helped us with a refinance which was pretty straight forward, but was able to move things along at a pretty good pace. We had one issue and he was able to help us figure things out. Overall a good experience with having all the online access to each step of the process.