Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

LeGina Watson
I was very blessed to have Dominic helping me with my refinance. He worked hard and made me very happy. I would highly recommend him and the whole team at Rocket Mortgage. One satisfied client.. thanks so much..
Sandra Savoie
Dominic was excellent with helping me to refinance my mortgage to a lower fixed rate loan. He was very personable and knowledgeable and was able to answer my questions. He would either phone me or email answers to my questions. He has excellent customer service skills and talked to me as if I was his friend. The over all experience with Dominic and his team was great. I will recommend Dominic to...Dominic was excellent with helping me to refinance my mortgage to a lower fixed rate loan. He was very personable and knowledgeable and was able to answer my questions. He would either phone me or email answers to my questions. He has excellent customer service skills and talked to me as if I was his friend. The over all experience with Dominic and his team was great. I will recommend Dominic to any of my friends that are wanting to refinance. Thank you Dominic for all your help. Sandra SavoieRead MoreRead Less
Jennifer Riley Curtis
Mark was amazing to work with. He was upfront on everything that needed to be done for our loan. He was always available and helpful with any questions we had. We would highly recommend him again to anyone. Thanks for your help Mark, we really appreciate it.
Abel Stose
Mark was on the spot with everything we needed. He kept us updated with the status of our loan and answered every question we had. He was very polite and courteous the entire time, and I never had a problem reaching him. I always felt like he was as invested into the process as we were. A+ customer service!
Joe Delia
Being a Real Estate agent, I know literally hundreds of mortgage originators, Mark Hanna is my personal loan officer. I trust 100% in his experience and professionalism. Trust, Competent, Diligent and successful are all words that come to my mind when I think of Mark. If you're shopping around, stop, Mark is your guy.
Michelle Mione
Mark is fantastic! When inquiring on a loan, Mark was the only mortgage banker who was honest, told me exactly what I could safely afford, and took the time to go through numbers and explain details. At closing, Mark again saved the day several times to make sure the loan closed on time. He was always professional and helpful. I could contact him at any time and he would return my calls ...Mark is fantastic! When inquiring on a loan, Mark was the only mortgage banker who was honest, told me exactly what I could safely afford, and took the time to go through numbers and explain details. At closing, Mark again saved the day several times to make sure the loan closed on time. He was always professional and helpful. I could contact him at any time and he would return my calls immediately. If it wasn't for Mark, I would not be in a new home right now. Mark was the main reason I stuck with Rocket Mortgage, as he is a true example of superior customer service. Thank you Mark!!Read MoreRead Less
Shirley Ames
Mark was always polite, knowledgeable, friendly and most of all he had answers to all my questions. With his flexible hours at work, I was able to call him when I wasn't working. He helped make the whole home buying experience go so much easier for me. I feel he is a real asset to Rocket Mortgage and I am so thankful he worked with me. Thank you Mark!
Patricia Lovette
Adam is knowledgeable, courteous and friendly. He made me feel very comfortable because I didn't feel pressured into dealing with Rocket Mortgage. My experience was very positive.
Susan McFarland Pierson
Eric, my experience with you was very good. Unfortunately, I suggested Rocket Mortgage to my daughter and she had a very poor experience with the folks they assigned to her. She eventually, after many months of poor service, left Rocket Mortgages and now is going to go ahead with another mortgage company. The name of the girl working with her was Colleen and I was embarrassed with the service she ...Eric, my experience with you was very good. Unfortunately, I suggested Rocket Mortgage to my daughter and she had a very poor experience with the folks they assigned to her. She eventually, after many months of poor service, left Rocket Mortgages and now is going to go ahead with another mortgage company. The name of the girl working with her was Colleen and I was embarrassed with the service she gave to my daughter after i had recommended Rocket Mortgage to her. I even think Colleen took one of my silver coupons and never used it for my daughter. Anyway, Eric, you were very good. Unfortunately, all other workers there are not so capable. And, I won't be recommending Rocket Mortgage anymore. Read MoreRead Less
Ethan Orley
Adam and I share the same last name, which is no accident, but I must say that I didn't realize his knowledge base entirely until I really started digging in swapping a 7/1 for a 30 and a HELOC vs a higher 1st, basically trying every possible combination. The point being is that I'm very impressed with him, which is a lot to say coming from a younger brother. He get's my vote of approval!