Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Sean Lalonde
The only thing James doesn't do for you is make your mortgage payment, that is on you. As far as everything else, he is exceptional. He makes the process as easy as possible and is always available to assist you and if for some reason he is tied up, he always get back with you promptly. He is definitely not a 9-5 guy. He takes care of his clients from the very beginning and is very knowledgeable. ...The only thing James doesn't do for you is make your mortgage payment, that is on you. As far as everything else, he is exceptional. He makes the process as easy as possible and is always available to assist you and if for some reason he is tied up, he always get back with you promptly. He is definitely not a 9-5 guy. He takes care of his clients from the very beginning and is very knowledgeable. He even called me after after we closed to congratulate us. He is a true professional. Read MoreRead Less
Kimberly Williams
Derek was very professional and made this a very enjoyable experience.
Rocky Morisco
Derek was excellent. Got us in a great loan and couldn't be happier!
Christine Oshidar
I have had many experiences over the years with banks, loans and mortgages. Allison was by far the best person I have ever dealt with. I believe she is an asset to Rocket Mortgage. She always took the time to respond to any and all questions I had as well as following up on everything regarding my loan. She gave me great advise on re financing and took the time to really understand my needs. I ...I have had many experiences over the years with banks, loans and mortgages. Allison was by far the best person I have ever dealt with. I believe she is an asset to Rocket Mortgage. She always took the time to respond to any and all questions I had as well as following up on everything regarding my loan. She gave me great advise on re financing and took the time to really understand my needs. I will always want to deal with Allison for all my financial needs. Christine oshidar Read MoreRead Less
Gabby Lobascio
I am so grateful to have worked with James throughout my home buying process. As a first time home-buyer, I had a lot of questions and concerns and he always put me at ease on the phone, clearly detailed what to expect next, and explained the details in terms that I could understand. He was extremely prompt and thorough whenever I reached out with a question, I never had to wait long for a ...I am so grateful to have worked with James throughout my home buying process. As a first time home-buyer, I had a lot of questions and concerns and he always put me at ease on the phone, clearly detailed what to expect next, and explained the details in terms that I could understand. He was extremely prompt and thorough whenever I reached out with a question, I never had to wait long for a response. Behind the scenes, he helped me when I needed it the most to get the deal done when we were up against tight deadlines. He was diligent and organized and I was able to close on time because of him. He was the perfect combination of professional and friend. I could not think more highly of him and I would recommend him to anyone. Read MoreRead Less
Eric Dieckmann
Katlyn was great to work with. Very helpful, great communication and made our refinance very easy. We made some changes to be able to pay off debt and it barely affected the process. She is awesome to work with!
Tim Glover
David, thanks so much for all of your efforts to make our refinancing experience the BEST we have ever had! Because of your knowledge and diligence, we were able to shave 10 years off of our mortgage with a minimal increase to our monthly payment. You made the process very easy and painless! We would highly recommend you to anyone!
Vickie Buzzie Hansbrough
Sarah was very helpful and was able to answer any questions we had and always responded to messages in a timely manner.
Jori Ricci Sawdy
I would like to thank you Sarah, for all the hard work on my loan. It was a complete pleasure working with you. I can't brag enough about you. When ever I need help understanding, certain things regarding my refinance you,would take the time and answer and made sure I understood. You can be sure I will recommend, Rocket Mortgage and you Sarah, to any one I know that needs help with any loan help....I would like to thank you Sarah, for all the hard work on my loan. It was a complete pleasure working with you. I can't brag enough about you. When ever I need help understanding, certain things regarding my refinance you,would take the time and answer and made sure I understood. You can be sure I will recommend, Rocket Mortgage and you Sarah, to any one I know that needs help with any loan help. Thanks again Sarah for all your excellent help.Read MoreRead Less
Andrea Mulet-Styles
We need more people like Maggie in this world very kind and considerate. A pleasure to speak with. Thank you very much for putting up with me.