Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Nancy Allen
Very professional, excellent customer service
Kyle Shaner
I was very impressed with John's attentiveness to our needs and to our wants when searching for a lender. John provided very good insight at all times during the process.
Chris Chandler
Amie was fabulous. She helped us through the process and always got back to us in a timely manner throughout the loan process. I would highly recommend Rocket Mortgage to others, primarily because of Amie and her professionalism , knowledge and caring about her customers.

Thank you Amie!
Leah Holloway
Brian is VERY knowledgeable in the mortgage process. He was patient, had answers to my questions, kept me well informed and he knew what loan would work best for me. I would describe him as fast and efficient, detailed, great communicator, friendly and has great people skills. I think he is an asset to Rocket Mortgage!!!
Aquilino Scanga
It had only been a year since I financed, but Garret and I worked closely to make sure that a refinance made sense. He initiated the conversation, so I was happy to listen and then it all came together. No problems working with Rocket Mortgage; I've done a number of finances and originations with them.
Sharon Gomes
His knowledge and understanding was awesome in my book!
David Mattice
Robert is a true business professional, and he treats you like family!! He always got back to me in a timely manner when I emailed/called with questions about the loan. We really feel that he had our best interests at heart. I referred Robert to my coworker who refinanced his house through Rocket Mortgage and he was very pleased with Robert's profesionalism too.
Levi Spencer
Josh was thorough, patient and upfront with us throughout the whole process of 4 months, even when every other lender said no, even Rocket Mortgage said no before Josh got involved. He saw our struggle, how tight funds were and worked with us (we were a little slow to get our paperwork in) to finally fund our loan and with no cash out we were able to eliminate four monthly payments with our ...Josh was thorough, patient and upfront with us throughout the whole process of 4 months, even when every other lender said no, even Rocket Mortgage said no before Josh got involved. He saw our struggle, how tight funds were and worked with us (we were a little slow to get our paperwork in) to finally fund our loan and with no cash out we were able to eliminate four monthly payments with our refinance. He is truly there to help.Read MoreRead Less
Dick Carta
I have 30 years of banking. I have been a vp and chief auditor of a bank. I like the way Rocket Mortgage handles their loans.
Laura Wigington
Working with Derek was a fabulous experience. He made the whole process stress-free. I would recommend him and Rocket Mortgage to anyone looking to refinance, consolidate or get a first-time mortgage!