Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Evelyn Harris
My experience with Joseph was very pleasant. I could not have asked for a better representative to help me.
Linnie Green
Well spoken and makes everything easy to understand also he has answer for every question you may have.
Helen Conley
Alyssa was extremely helpful and patient. She was very professional. She answered every question and called to inform me to let me know what was happening with my loan. I would highly recommend Rocket Mortgage and Alyssa for a new or refinance. It was a pleasure working with her.
Bob Lichter
Wingyee was a pleasure to work with during our home refinance. She was professional, answered all our questions, and thoroughly explained our different options. At one point she offered a detailed explanation about certain loans. It was at that point I realized she was working for our personal interests, and not just to sell a loan. We were very appreciative for the individualized approach.
Nan Ballein
James did a terrific job! Applying for this mortage and the ensuing steps were made so simple by his pro-active way of handling the required stipulations. He stayed in touch with me every step of the way! I would highly recommend James to friends and family.
Jolene Spagnola-Dettman
She was responsive, friendly and always timely!
Bethany Lefholz Raimo
Garrett was awesome to work with and answered my endless questions with grace and clarity. The process was extremely fast and painless!
Jessi Otto
Was very efficient to work with! Bryan was on the ball with everything from start to when we got transferred to the next step! We had a wonderful experience with Rocket Mortgage!!
Wanda Peeples Simpson
Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy.

I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read on the internet. I am thankful for your persistency - you gave me the history of the agency, facts, and other very pertinent information. You were also patient in allowing me the time I had asked for to ...Mr. Jason..... I'm still all smiles partly due to the fact my refinance went through *:) happy.

I have to admit that I was somewhat leery of trying your agency due to the negative stuff I had read on the internet. I am thankful for your persistency - you gave me the history of the agency, facts, and other very pertinent information. You were also patient in allowing me the time I had asked for to talk to others. In doing that I was able to speak to someone that I personally know who had their home refinanced with Rocket Mortgage and gave Q.L high marks...And most importantly you were a man of your word... when you said you were going to call you did. I felt you were concern about me as an individual and a homeowner, and not just concerned with capturing another sale. You and Mr. Shappee both were very professional with everything and I am very satisfied....


Wanda



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Roger Szafranski
He was there to answer all of my questions and if I got his voicemail he would get back with me in a timely manner. It's nice to fianlly deal with a professional in the mortgage business!