Eric did an outstanding job of helping with my loan experience. He was helpful and kept me update on the progress of my loan.
Carol Brust
Carol Brust
551
Want say that I had a very good experiance working with Don and all of the Rocket Mortgage Staff . Don and the others made it very easy for me to refinance my home. Thank you.
Erich Lichtscheidl
Erich Lichtscheidl
551
Eric worked extremely efficient and professional and provided on-time results, but what I liked most was that he kept his promises. My mortgage experience was a pleasant one and I would highly recommend Eric to anyone who is seeking information about a mortgage or a re-finance.
Katey Wagner
Katey Wagner
551
From the start Lisa was amazing to work with. I would recommend her to everyone and anyone. Thank You Lisa!
Barbara Alderfer
Barbara Alderfer
551
Several weeks ago I tried to RATE my experience with Rocket Mortgage and it appeared not to be connecting/accepting my input. I saved my comments in case I had another opportunity. I will post below BUT I must add more kudos for Misty (Hopper) Fugate - she was primarily responsible for my not even looking at other mortgage offers. An outstanding person - excellent representative of Rocket ...Several weeks ago I tried to RATE my experience with Rocket Mortgage and it appeared not to be connecting/accepting my input. I saved my comments in case I had another opportunity. I will post below BUT I must add more kudos for Misty (Hopper) Fugate - she was primarily responsible for my not even looking at other mortgage offers. An outstanding person - excellent representative of Rocket Mortgage - totally knowledgeable ... should I go on? Follows my complete Rating for my experience with Rocket Mortgage and might I add, I am loving the Rocket Mortgage Mortgage website - have already set up Recurring payments! _________________________________________________________________________________________________ Totally unexpected, amazing experience! We have had many (many) experiences buying and refinancing homes and we dreaded refinancing even though we knew we should. Finally, one day, I decided to investigate on-line. Rocket Mortgage was the first to contact us and in less than 30 days we had achieved a problem-free, professional, state-of-the-art refinance - my husband and I were left speechless. Our Mortgage Banker (Misty Hopper) was outstanding, knowledgeable, professional, and as a bonus, she was very, very nice - outstanding representative for Rocket Mortgage! Akin Adams our Client Care Specialist contacted us every day to keep us informed - we were never left wondering where things stood. I guess what I am trying to express is that everything about our Rocket Mortgage was top notch from the first encounter right on through the home appraisal team, the notary that came to our home to finalize the mortgage loan paperwork and the incredible on-line experience through the Rocket Mortgage web site Rocket Mortgage. Keep up the good work, Rocket Mortgage. P.S. Love the packaging of all the mortgage documents in one neatly bound book - nice touch! Looks like Rocket Mortgage is truly customer oriented!! Read MoreRead Less
Heather Morrison
Heather Morrison
551
Very nice and thorough. Spent extra time with me to go over other crazy senerios that I could dream up and would let me know if they made sense or not.
Jeanne Ferreira
Jeanne Ferreira
551
Charlene was always available throughout the entire process. She returned our calls and answered our questions promptly!
Jodi Midkiff
Jodi Midkiff
551
Joe was excellent to deal with. Always answered my phone calls and emails immediately.
Martin Smith
Martin Smith
551
Charlene really made my refinace experience very easy. Her wealth knowledge allowed her to be able to answer all my the way that I could understand And really made me feel comfortable throughout the whole process.
Jerry Farrar
Jerry Farrar
551
My refinance experience with Christine was excellent! She made it effortless on my part and had the entire process finished in 30 days. I will refer her to my friends who are buying new homes or refinancing.
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