Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Janet Platt
Mark was very helpful,friendly and very very helpful. I would recommend him to anyone that needed his help!!
Bob Pankey
Mark was very accessible, friendly, helpful and determined to make our experience a great one. I was also very pleased that Mark always maintained great communication and contact with us and responded to our communications in a timely manner.
Tiffany Rolen
Derek was awesome helping me refinance my house
Isata Kamara Momoh
Efficient, professional, knowledgeable and friendly.
Amy Schermerhorn
Amie was wonderful during the entire duration of my experience! Selling and purchasing a home is stressful for anyone. With a family to care for and a full time job, the stress can be tripled. Amie was available by phone and email whenever I needed questions answered or explanations of emails from the team. I have saved her contact information to share with friends and for future needs.
Pamela Larocque
I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me off and avoiding me, and I went to the person who got original loan for our house and local bank wouldn't approve it because we still owed 80% more than the house was worth. So when I called Rocket ...I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me off and avoiding me, and I went to the person who got original loan for our house and local bank wouldn't approve it because we still owed 80% more than the house was worth. So when I called Rocket Mortgage much to my surprise that didn't seem to shake them. I was skeptical, because we have excellent credit rating but still basically got turned down 2 times. But they were wonderful, quick, and easy how fast it went. And in fact we closed on a day it was one of the worse snow storms in the NE, the lawyer came right to our house!!! It was wonderful! I would highly suggest anyone who needs refinancing or a loan go with them, because like I said previously my mortgage company put me off changed my person 3x's who was suppose to take care of me, and the local bank said I was too high of a risk. So I was thrilled!!! And I got my loan exactly the amount I wanted it down too! Read MoreRead Less
Bibianne Bennett
Imagine this; I had complications from a local area inspector telling me I had to re paint a 6 x 8 section of my house and it starts raining sleet outside in Buffalo,NY. Charlene helped guide me through it and on Christmas Day she took my call regarding a letter of completion. ....That's Dedication!
Danny Emerson
My whole experience was better than any other I've had in previous refinances
Fred Pena
Robert was always keeping us updated on the process. Very professional and courteous.
Mark Fischer
Our experience with Christine was excellent. She went above and beyond to ensure that all our expectations were done. She also made the process effortless on our part. She was available when questions arose, and if she could not answer our question she would get someone to answer it. This excellent service made everything great. We would not doubt refer her and her company to anyone we know who ...Our experience with Christine was excellent. She went above and beyond to ensure that all our expectations were done. She also made the process effortless on our part. She was available when questions arose, and if she could not answer our question she would get someone to answer it. This excellent service made everything great. We would not doubt refer her and her company to anyone we know who are thinking about purchasing a home or refinancing their current home. Great job Christine.Read MoreRead Less