Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

MP 503
John Taft was professional, friendly and quick to respond to my questions. Had a very bad experience with the appraisal process, and John keep me up to date on the issues and resolutions.
I would use Rocket Mortgage just because of John,
Teri Hinrichs
We had a very pleasant experience with Olivia. She was very friendly, always available to answer any questions, and she was knowledgeable in giving guidance to us throughout the process. It was very nice to work with her.
Trina Deuber
Rocket has this process down to a very streamlined efficiency and Yoselin did very well helping me navigate it effortlessly.
Wilky Ordonez
Austin was fantastic throughout the entire process, professional, responsive, and always on top of things. Made everything smooth and stress free. Highly recommend! Thanks Austin
Marlain Weeks
Ms. Greta was very helpful in anything I asked, no matter how silly or insignificant. She was very knowledgeable and accommodating throughout the entire refinancing process.
Kevin Bolles
Jack was awesome to work with. Add 65 years old with health issues he had a lot of patience to explain things to me and I really appreciated that. This is the third time I’ve used Rocket and this is why I use Rocket. They have guys like Jack that really care about their customers. Thanks again for your great job and you have a great day Jack.
Hoppie Alexander
Olivia McGriff was exceptional in every phase of my loan process. She listened intently to make sure that she was focused on my needs. she is thoroughly professional, calm and patient and not only willingly answers questions, after she has dealt with all concerns, she solicits other questions. I am delighted that of all of the professionals on the Rocket Mortgage Team I am exceptionally pleased ...Olivia McGriff was exceptional in every phase of my loan process. She listened intently to make sure that she was focused on my needs. she is thoroughly professional, calm and patient and not only willingly answers questions, after she has dealt with all concerns, she solicits other questions. I am delighted that of all of the professionals on the Rocket Mortgage Team I am exceptionally pleased that Olivia was the one on my team because frankly speaking, I could not have handpicked a better member. Olivia is superb!Read MoreRead Less
Pat Patterson
Geoff is a friendly professional agent for Rocket.
I enjoyed working with him and his speedy responses to any questions I had. He has my recommendation.
Amy Asper
Sarah was amazing every step of the way! She is responsive, communicative and very good with setting expectations and giving great explanations. She is a true professional and we loved working with her.
Art G
Our experience with Chris went great. He was very knowledgeable and patient with us. He deserves a raise!