Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Pamela Larocque
I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me off and avoiding me, and I went to the person who got original loan for our house and local bank wouldn't approve it because we still owed 80% more than the house was worth. So when I called Rocket ...I was thrilled how fast and easy it was to refinance with Rocket Mortgage. I tried to refinance twice but because my house is worth less on the market than I owe, my mortgage company kept putting me off and avoiding me, and I went to the person who got original loan for our house and local bank wouldn't approve it because we still owed 80% more than the house was worth. So when I called Rocket Mortgage much to my surprise that didn't seem to shake them. I was skeptical, because we have excellent credit rating but still basically got turned down 2 times. But they were wonderful, quick, and easy how fast it went. And in fact we closed on a day it was one of the worse snow storms in the NE, the lawyer came right to our house!!! It was wonderful! I would highly suggest anyone who needs refinancing or a loan go with them, because like I said previously my mortgage company put me off changed my person 3x's who was suppose to take care of me, and the local bank said I was too high of a risk. So I was thrilled!!! And I got my loan exactly the amount I wanted it down too! Read MoreRead Less
Bibianne Bennett
Imagine this; I had complications from a local area inspector telling me I had to re paint a 6 x 8 section of my house and it starts raining sleet outside in Buffalo,NY. Charlene helped guide me through it and on Christmas Day she took my call regarding a letter of completion. ....That's Dedication!
Danny Emerson
My whole experience was better than any other I've had in previous refinances
Fred Pena
Robert was always keeping us updated on the process. Very professional and courteous.
Mark Fischer
Our experience with Christine was excellent. She went above and beyond to ensure that all our expectations were done. She also made the process effortless on our part. She was available when questions arose, and if she could not answer our question she would get someone to answer it. This excellent service made everything great. We would not doubt refer her and her company to anyone we know who ...Our experience with Christine was excellent. She went above and beyond to ensure that all our expectations were done. She also made the process effortless on our part. She was available when questions arose, and if she could not answer our question she would get someone to answer it. This excellent service made everything great. We would not doubt refer her and her company to anyone we know who are thinking about purchasing a home or refinancing their current home. Great job Christine.Read MoreRead Less
Gwen Powers
Amie is aptly named. She is nothing short of Amazing! Extremely professional, sincerely caring, going the extra mile.
Lori Mullins
Charlene was a true joy to work with. She answered all my questions and made the whole refinancing experience a pleasure.
Cathy Corella
Michael was always ready and able to answer whatever questions we had for him. He was very friendly and professional.
Jon Ladd
DeAnna was a pleasure to work with. She was very professional and the Rocket Mortgage system keep you updated every step of the loan process. I would highly recommend doing business with her again.
Valda Willard
Now I know what you look like!! I have had two great experiences with you. I would not hesitate to do business with you again.