Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Juan Perez
Allison was a great resource and very helpful. She was upfront and explained what to expect. She is an asset.
Natalie Boburka
Maggie was so responsive to any and all inquiries and questions! She made the process easy, and stress free. She was a great communicator, and clarified the process to refinance, even switching half way through to a better loan for us. I had heard good things about Rocket Mortgage, and was very satisfied with every aspect of my interactions with them, but Maggie made me feel as though there was...Maggie was so responsive to any and all inquiries and questions! She made the process easy, and stress free. She was a great communicator, and clarified the process to refinance, even switching half way through to a better loan for us. I had heard good things about Rocket Mortgage, and was very satisfied with every aspect of my interactions with them, but Maggie made me feel as though there was someone watching out for me at every part of the process. She checked in to make sure things were going smoothly and my closing was done quickly without a any glitches or hold ups! When I'm ready to purchase a new home, I hope to work with her again! Read MoreRead Less
Keith Hilgenfeldt Sr.
The minute we spoke to Maggie we liked her. Great phone voice and presence. We didn't know what to think about Rocket Mortgage since we had no prior experience and were re-financing our mortgage, but we trusted her from the beginning - she had that affect. She made the process smooth and explained carefully each step along the way. You always end up judging companies by the person you deal ...The minute we spoke to Maggie we liked her. Great phone voice and presence. We didn't know what to think about Rocket Mortgage since we had no prior experience and were re-financing our mortgage, but we trusted her from the beginning - she had that affect. She made the process smooth and explained carefully each step along the way. You always end up judging companies by the person you deal with, and Maggie represents Rocket Mortgage in a superior manner. The process was professional and painless and she was always there along the way. It is nice to put a face to the wonderful voice now. We thank Maggie for her efforts in successfully guiding the process to closing. We highly recommend Rocket Mortgage and particularly Maggie. Thank you.Read MoreRead Less
Carmen Garcia
It is nice to finally see the face that goes with thee pleasant voice my husband and I had been dealing with, pretty too. Frank and I decided to refinance our home in Texas after we saw a commercial for Rocket Mortgage. Never, would have imagined that it would have been so smooth and easy. From the moment we called and were blessed to have been connected to Maggie, we hit the JACKPOT! She was so ...It is nice to finally see the face that goes with thee pleasant voice my husband and I had been dealing with, pretty too. Frank and I decided to refinance our home in Texas after we saw a commercial for Rocket Mortgage. Never, would have imagined that it would have been so smooth and easy. From the moment we called and were blessed to have been connected to Maggie, we hit the JACKPOT! She was so knowledgeable, friendly, patient and pleasant we figured"ok, that was the easy part" because she walked use through it all on the internet. But that wasn't all. She followed up with the process through the end. which didn't take long at all. We were elated at how fast it happened. So Thankful for Maggie and the Rocket Mortgage Staff, I actually told told her i feel we could make a commercial for Rocket Mortgage. Great Job Guys!! Love Ya Maggie!!!!Read MoreRead Less
Kris Rarig
James was extremely helpful, knowledgeable and professional. He made everything relatively painless and was always responsive. We have used Rocket Mortgage before and would use them again.
Frank Congel
James is a very competent, very knowledgeable mortgage agent. He possesses the rare combination of pleasantness and an eagerness to please that led to the successful completion of a sometimes tedious process. James was my first contact with Rocket Mortgage and true to his word, stayed with me every step on the way to purchasing the house. Even when dealing with other members of the team, James was...James is a very competent, very knowledgeable mortgage agent. He possesses the rare combination of pleasantness and an eagerness to please that led to the successful completion of a sometimes tedious process. James was my first contact with Rocket Mortgage and true to his word, stayed with me every step on the way to purchasing the house. Even when dealing with other members of the team, James was always available to resolve the inevitable issues that came up along the way to completion. I was fortunate to have him as my guide and highly recommend him to all prospective clients. Read MoreRead Less
Brandon Koppin
James was very patient and provided excellent customer service throughout the home buying process. As a first time home buyer, I don't know that I would have made it through without James knowledge guiding me through.
Samantha Silkin
From our first conversation and throughout the entire loan process, James was incredibly helpful, knowledgeable and thorough. Even when I was passed along to other members of the team, James went above and beyond his roll, keeping in constant communication to help ensure a smooth, stress-free experience. He offered assistance to my many, many questions, patiently guiding me through any processes...From our first conversation and throughout the entire loan process, James was incredibly helpful, knowledgeable and thorough. Even when I was passed along to other members of the team, James went above and beyond his roll, keeping in constant communication to help ensure a smooth, stress-free experience. He offered assistance to my many, many questions, patiently guiding me through any processes I needed clarity on.

James' commitment to excellence is an absolute reflection of his professionalism and dedication to his customers. Honestly, everyone at Rocket Mortgage has been exceptional to work with. James is, without a doubt, an incredible asset to your team (which I'm sure you already know), and deserves any accolades you can think of to give him. It was truly a pleasure working with him and the rest of the Rocket Mortgage team.Read MoreRead Less
Barb Elbon
Oneal was very helpful through my refinance process. Whenever I had a question, he was quick to give me results.
Harold Enzminger
I was very impressed with Oneal. Very efficient and knew his job well. I would recommend him to anyone!