Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Frank Congel
James is a very competent, very knowledgeable mortgage agent. He possesses the rare combination of pleasantness and an eagerness to please that led to the successful completion of a sometimes tedious process. James was my first contact with Rocket Mortgage and true to his word, stayed with me every step on the way to purchasing the house. Even when dealing with other members of the team, James was...James is a very competent, very knowledgeable mortgage agent. He possesses the rare combination of pleasantness and an eagerness to please that led to the successful completion of a sometimes tedious process. James was my first contact with Rocket Mortgage and true to his word, stayed with me every step on the way to purchasing the house. Even when dealing with other members of the team, James was always available to resolve the inevitable issues that came up along the way to completion. I was fortunate to have him as my guide and highly recommend him to all prospective clients. Read MoreRead Less
Brandon Koppin
James was very patient and provided excellent customer service throughout the home buying process. As a first time home buyer, I don't know that I would have made it through without James knowledge guiding me through.
Samantha Silkin
From our first conversation and throughout the entire loan process, James was incredibly helpful, knowledgeable and thorough. Even when I was passed along to other members of the team, James went above and beyond his roll, keeping in constant communication to help ensure a smooth, stress-free experience. He offered assistance to my many, many questions, patiently guiding me through any processes...From our first conversation and throughout the entire loan process, James was incredibly helpful, knowledgeable and thorough. Even when I was passed along to other members of the team, James went above and beyond his roll, keeping in constant communication to help ensure a smooth, stress-free experience. He offered assistance to my many, many questions, patiently guiding me through any processes I needed clarity on.

James' commitment to excellence is an absolute reflection of his professionalism and dedication to his customers. Honestly, everyone at Rocket Mortgage has been exceptional to work with. James is, without a doubt, an incredible asset to your team (which I'm sure you already know), and deserves any accolades you can think of to give him. It was truly a pleasure working with him and the rest of the Rocket Mortgage team.Read MoreRead Less
Barb Elbon
Oneal was very helpful through my refinance process. Whenever I had a question, he was quick to give me results.
Harold Enzminger
I was very impressed with Oneal. Very efficient and knew his job well. I would recommend him to anyone!
Donald Breidert
Dominic made my Rocket Mortgage experience the best ever, when dealing with a mortgage. He is very personable and knows his craft. Would recommend him highly to anyone looking information.
Don Bollinger
DeAnna was extremely helpful and patient. In a word...Fantastic!
Gary Johnson
Mark was very professional and quite easy to work with. If you are dealing with Rocket Mortgage ask for Mark.
David Rush
Mark went out of his way to make sure I knew what was going on and returned my calls to answer all my questions. I would recomend him to everybody I know. they closed realy fast.
Sis Meng
At first my loan from another back was declined and i called Rocket Mortgage then meet James. He promised me that he ll help me to get approved and get the house as fast as he could. Like he promised i got approved and get the house within a month with great and friendly service thank you James.